JAMIE MITCHERSON
Crowley
Summary
Senior Re-Disclosure Specialist at Morgan Stanley with strong expertise in regulatory compliance and loan processing. Achieved 100% client satisfaction through effective communication and attention to detail. Experienced in training teams, enhancing performance, and optimizing workflows in high-pressure environments. Proven ability to manage multiple tasks, develop strategic plans, and execute operational goals successfully.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Re-Disclosure Specialist (Remote)
Morgan Stanley
Coppell
04.2019 - Current
- Review loans daily to maintain compliance with TRID, state, federal, and government regulations
- Send daily re-disclosure reports to relationship managers, mortgage consultants, and senior executives.
- Trained disclosure specialists on pipeline management, procedures, and timing requirements.
- Facilitated meetings for team discussions and collaboration with Home Loans business partners.
- Complete individual projects outside regular responsibilities to support departmental goals.
- Implemented process improvements to enhance operational efficiency within the team.
- Participated in ongoing training and compliance activities.
- Coordinated with other departments to ensure efficient workflow processes.
- Reviewed documents for accuracy prior to submission or publication.
- Maintained positive working relationship with fellow staff and management.
- Conducted regular meetings with staff to review progress and address any concerns.
- Provided technical support for users experiencing difficulties with software applications.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Provide support and guidance to colleagues to maintain a collaborative work environment.
- Presented findings to stakeholders, facilitating informed strategy discussions.
- Trained team members on reporting tools and best practices for data analysis.
- Assisted in the development of new reporting standards and policies within the organization.
- Liaised with other departments to foster efficiency and determine future reporting requirements.
- Prepare and delivered standalone Loan Estimates (LEs) in compliance with TRID guidelines and company-specific timelines, ensuring accuracy and regulatory adherence.
- Reviewed and validated Change of Circumstance (COC) requests to determine redisclosure eligibility and trigger timelines under federal mortgage disclosure regulations
- Accurately disposition loans through cancellation or withdrawal processes based on application status, borrower intent, and documentation support.
- Coordinate with processing, underwriting, and compliance teams to ensure re-disclosure activity aligned with current loan status and internal protocols.
- Monitor pipeline activity and proactively followed up on pending re-disclosure items to minimize processing delays and ensure full compliance with audit standards.
- Communicate complex regulatory requirements to cross-functional teams to support understanding of re-disclosure triggers and timing impacts.
- Document re-disclosure activity and rationale in system of record (LOS) for audit readiness and transparency.
- Provided subject matter expertise and support to internal teams on TRID-related redisclosure procedures and loan disposition policies.
- Contributed to continuous improvement initiatives and cross-departmental workflows, enhancing redisclosure efficiency and service delivery.
Senior Loan Processor
iMortgage / LoanDepot
Irving
06.2015 - 04.2019
- Achieved 100% client satisfaction rating through effective communication and organization.
- Processed Conventional, FHA, and VA loan mortgages for new home constructions.
- Managed pipeline of 20-40 loans, ensuring timely processing and compliance.
- Collaborated with closing and title teams to facilitate accurate, on-time closings.
- Coordinated with underwriters to resolve issues impacting loan approvals.
- Created fund request documents and commitment letters for seamless transactions.
- Assisted in training team members on loan processing systems and best practices.
- Ensured compliance with RESPA and TRID guidelines for all processed files.
Home Leading Specialist/Trainer
JPMorgan Chase
Dallas
04.2007 - 06.2015
- Implemented training materials and policy procedures to improve efficiency for Home Lending team members.
- Led cross-functional teams in executing strategic initiatives and optimizing operational workflows.
- Conducted assessments of training needs through employee surveys, interviews, and focus groups.
- Organized manuals, guides, and visual materials to support training development.
- Maintained knowledge of industry trends and best practices to enhance training effectiveness.
- Documented training activities, including attendance records and feedback forms, for quality assurance.
- Coordinated diverse training modalities for over 200 new hires and existing employees.
- Reviewed loan modification requests to ensure compliance with PMI loss mitigation policies.
Education
Bachelor of Science - Business Management, Accounting
Indiana Wesleyan University
Indianapolis, INSkills
- Microsoft Office and Outlook
- Mortgage Cadence Platform
- Enterprise Learning Cadence
- TEAMS collaboration
- Desktop Underwriter
- Leading Portal management
- Encompass expertise
- SharePoint utilization
- Regulatory compliance
- Loan processing skills
- Team collaboration strategies
- Employee training and development
- Attention to detail
- Time management proficiency
- Technical troubleshooting skills
- Team performance enhancement
- Expert problem solving techniques
- Risk management practices
- Coaching and mentoring abilities
- Knowledge sharing initiatives
- Multitasking capabilities
- Audit reporting
- Loan processing
- Credit analysis
Certification
- Anti-Money Laundering/Identify Theft Prevention Certification
- FHA direct endorsement underwriting designation achievement
Timeline
Senior Re-Disclosure Specialist (Remote)
Morgan Stanley
04.2019 - Current
Senior Loan Processor
iMortgage / LoanDepot
06.2015 - 04.2019
Home Leading Specialist/Trainer
JPMorgan Chase
04.2007 - 06.2015
Bachelor of Science - Business Management, Accounting
Indiana Wesleyan University