Jamie Mominee
Kettering,OH
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
11
years of professional experience
Work History
Outside Sales Representative
Charter Spectrum
10.2023 - 01.2024
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Established new accounts through cold calling and personal visits to potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Fleet Manager
WAM Expedite LLC
07.2020 - 10.2023
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Trained drivers to manage time effectively, improving overall mileage performance.
- Completed projects by effectively delegating tasks and overseeing employee performance.
- Organized records of vehicles, schedules and completed orders.
- Maintained accurate driver information for delivery scheduling.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Was in charge of 25 cargo vans vehicle maintenance and maintenance records.
Server & Bartender/Shift Leader
Frickers
01.2013 - 05.2019
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Processed orders and sent to kitchen employees for preparation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Fairmont High School
Kettering, OH05.2008
Skills
- Customer Service-Oriented
- Computer Skills
- Phone and Email Etiquette
- Customer Service
- Objection handling
- Brand awareness development
- Consultative Sales Approach
Timeline
Outside Sales Representative
Charter Spectrum
10.2023 - 01.2024
Fleet Manager
WAM Expedite LLC
07.2020 - 10.2023
Server & Bartender/Shift Leader
Frickers
01.2013 - 05.2019
High School Diploma -
Fairmont High School