Jamie Myers
14927 Mary Beth Ln,MN
Summary
Experienced Medical Office Assistant with 8.5 years in patient care and office management. Specializes in regulatory compliance, patient scheduling, and fostering strong patient relationships. Skilled in enhancing productivity and workflow efficiencies through effective communication and administrative support. Focused on improving operational efficiency and contributing to team success.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
CHI St. Gabriel's Hospital
Little Falls, Minnesota
03.2024 - Current
- Managed scheduling for medical staff and administrative meetings.
- Assisted in preparing departmental reports and presentations, contributing to informed decision-making.
- Processed incoming correspondence, ensuring timely routing to appropriate departments for efficient communication.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, and presentations for management staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
Lead Medical Office Assistant
CHI- Family Medical Center
Little Falls, MN
10.2021 - 02.2024
- Managed physician calendar, including scheduling patient appointments and procedures to ensure optimal workflow.
- Oversaw front office customer service and appointment management to streamline administrative tasks.
- Planned and implemented workflows for healthcare personnel administration and training.
- Monitored Kronos timekeeping system and edited logs to maintain accurate attendance records.
- Conducted interviews, hiring, and training for medical office teams, performing performance reviews.
- Established solid relations with leadership and staff through effective communication and interdepartmental coordination.
Office Assistant
CHI- Family Medical Center
Little Falls, MN
06.2015 - 10.2021
- Verified demographics and insurance information to streamline patient registration in Epic system.
- Processed patient payments and updated accounts in Epic software to maintain accurate financial records.
- Scheduled patient appointments via phone and in person, ensuring timely and accurate booking.
- Maintained patient confidentiality in alignment with HIPAA protocols.
Patient Access
Conifer Health Solutions- St Gabriel's Hospital
Little Falls, MN
10.2013 - 09.2015
- Registered patients in Epic, verifying demographics and insurance information to ensure accurate patient records.
- Obtained signatures for privacy laws and consent for treatment, facilitating compliance with legal requirements.
- Documented and managed patient information in Epic, maintaining HIPAA compliance and safeguarding patient data.
Interior Designer
Floor to Ceiling- Baxter
Baxter, MN
06.2005 - 11.2011
- Conducted in-home consultations to understand client needs and showcase design services.
- Created floor plans and presentations for client review, incorporating current industry trends.
- Enhanced customer satisfaction by implementing creative solutions and delivering attentive service.
Education
Associate of Arts - Interior Design
Alexandria Technical College
Alexandria, MN06.2005
Skills
- Administrative coordination
- Document management
- Data entry
- Office software suite
- Time management
- Attention to detail
- Customer service
- HIPAA compliance
- Problem solving
- Self-direction
Timeline
Administrative Assistant
CHI St. Gabriel's Hospital
03.2024 - Current
Lead Medical Office Assistant
CHI- Family Medical Center
10.2021 - 02.2024
Office Assistant
CHI- Family Medical Center
06.2015 - 10.2021
Patient Access
Conifer Health Solutions- St Gabriel's Hospital
10.2013 - 09.2015
Interior Designer
Floor to Ceiling- Baxter
06.2005 - 11.2011
Associate of Arts - Interior Design
Alexandria Technical College