Jamie Newton
Bellingham,MA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Family Nanny
Private
Sudbury, MA
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
- Earned certification to expand skills and gain better understanding of childcare field.
- Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with school projects.
- Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
- Played games, worked on puzzles and read books to young children.
- Drove children to dance, cheer and sports practices.
- Involved children in caring for household pets and chores.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized different types of activities to enhance physical and intellectual development.
- Facilitated relationships with children and parents by developing caring and structured home environments
Ulta Beauty Advisor
Ulta Beauty Supplies
Westwood, MA
10.2018 - Current
- Drove operational improvements which resulted in savings and improved profit margins.
- Developed and maintained courteous and effective working relationships.
- Demonstrated products to help customers try out offerings before making purchases.
- Assisted customers with product needs and introduced new store offerings.
- Handled many calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Trained new personnel regarding company operations, policies and services.
Cashier/Sales Associate
Sephora
Newton, MA
01.2019 - 06.2019
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Issued receipts and processed refunds, credits or exchanges.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Answered questions about store policies and addressed customer concerns.
- Informed customers of current store promotions to encourage additional sales purchases.
- Folded and arranged merchandise in attractive displays to drive sales.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Supported loss prevention goals by monitoring shopper behavior.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Used POS system to process sales, returns, online orders and gift card activations.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
- Scheduled onsite and offsite makeup appointments for clientele.
Dog Daycare Attendant
Pooch Motel
Newton, MA
10.2018 - 04.2019
- Coordinated animal training to teach commands, improve behaviors and housebreak personal pets.
- Exercised animals regularly with walks and rigorous play activities.
- Helped treat animal skin and eyes with ointments and other medications.
- Organized picking up and dropping off animals at client locations.
- Gave animals proper attention to promote secure environment in owner's absence.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
- Communicated professionally with pet owners via phone, email and text.
- Coordinated schedules to optimize care for multiple pets and team members each day.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Handled administrative work such as answering telephones and scheduling appointments for visits.
- Managed facility laundry, cleaning and restocking.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
Assisted Living Caregiver
Benchmark Senior Living
Newton, MA
08.2016 - 05.2017
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with mobility issues in areas such as beds, wheelchair usage and automobile travel.
- Obtained client medical history, medication information, symptoms and allergies.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Server/Cashier
Bakery
Needham, MA
04.2012 - 05.2013
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Maintained and controlled inventory of baked goods.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
Cashier
Roche Bros Supermarkets
Needham, MA
03.2011 - 03.2012
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Worked flexible schedule and extra shifts to meet business needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Provided support to customers in shifting purchases from carts to cars to maintain customer satisfaction.
- Communicated with cashiers and customers to learn about bagging needs.
- Provided product knowledge to help customers select best products.
Education
Some College (No Degree) - General Studies
Needham High School
Needham, MASkills
- Customer Service
- Building Customer Relationships and Loyalty
- Merchandise Recommendations
- Brand Promotion
- Meeting Sales Goals
- Merchandising and Display
- Payment Processing
- Inventory management
- Strong Communication and Interpersonal Skills
- Motivational Leadership
- Team Building
- Microsoft Office
Certification
First Aid CPR AED
Heartsaver First Aid CPR AED
Timeline
Cashier/Sales Associate
Sephora
01.2019 - 06.2019
Ulta Beauty Advisor
Ulta Beauty Supplies
10.2018 - Current
Dog Daycare Attendant
Pooch Motel
10.2018 - 04.2019
Assisted Living Caregiver
Benchmark Senior Living
08.2016 - 05.2017
Server/Cashier
Bakery
04.2012 - 05.2013
Cashier
Roche Bros Supermarkets
03.2011 - 03.2012
Family Nanny
Private
Some College (No Degree) - General Studies
Needham High School