Jamie Oleksak
Afton,NY
Summary
Dynamic professional with extensive experience as a Manager/Estimator at Stringers Body Shop, excelling in customer service and decision-making. Proven track record in optimizing repair processes and enhancing client satisfaction. Skilled in negotiation and staff management, consistently achieving performance goals while maintaining high-quality standards in a fast-paced environment.
Overview
25
25
years of professional experience
Work History
Manager/Estimator/Technician
Stringers Body Shop
02.2023 - Current
- Oversaw daily operations, ensuring efficient workflow and quality control in repair processes.
- Managed inventory levels, optimizing supply chain logistics for parts procurement.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Insurance Adjuster
Travelers Insurance
10.2005 - 01.2023
- Evaluated insurance claims by conducting thorough investigations and analyzing policy coverage.
- Expedited claim resolution by coordinating with repair professionals to obtain accurate estimates for damages and repairs needed.
- Maintained compliance with state regulations and industry standards throughout all aspects of the claims process.
- Enhanced company reputation by providing excellent customer service during the claims process, ensuring positive experiences for clients.
Body Shop Tech/estimator
Feduke Ford
10.2000 - 09.2005
- Performed detailed inspections to identify damage and determine repair strategies.
- Utilized advanced body shop tools and technologies for precise repairs and restorations.
- Developed quality control measures to ensure adherence to industry standards and customer expectations.
- Reduced downtime for clients by completing body repair tasks efficiently and within established timeframes.
- Consistently exceeded performance goals, contributing to overall success of the body shop department.
Education
High School Diploma -
Afton Central
Afton NYSkills
- Customer service
- Decision-making
- Team leadership
- Verbal and written communication
- Staff management
- Relationship building
- Schedule preparation
- Negotiation
Timeline
Manager/Estimator/Technician
Stringers Body Shop
02.2023 - Current
Insurance Adjuster
Travelers Insurance
10.2005 - 01.2023
Body Shop Tech/estimator
Feduke Ford
10.2000 - 09.2005
High School Diploma -
Afton Central