Jamie Orlov
Chicago,IL
Summary
Results-driven Quality Control Analyst with extensive experience at Vcheck Global, excelling in due diligence reviews and report writing. Proven ability to foster client relationships and deliver accurate findings under tight deadlines. Strong attention to detail and effective communication skills enhance team collaboration and ensure compliance with industry standards.
Overview
11
11
years of professional experience
Work History
Quality Control Analyst
Vcheck Global
06.2023 - Current
- Conducted thorough investigations using databases such as Westlaw, LexisNexis, and CLEAR to ensure comprehensive data accuracy.
- Reviewed due diligence investigative reports, consistently delivering accurate and concise findings to clients.
- Provided guidance to public record investigators, ensuring compliance with the Fair Credit Reporting Act (FCRA).
- Consistently met and exceeded project deadlines through effective time management.
- Maintained strong client relationships through daily engagement and prompt resolution of inquiries, enhancing client satisfaction.
- Reviewed global investigator training reports and provided actionable feedback to enhance training effectiveness.
Due Diligence Investigator
Vcheck Global
07.2021 - 04.2023
- Conducted in-depth reports utilizing, CLEAR, Lexis Nexis, Nexis Diligence, Westlaw, and Pacer with a turnaround time of 24 hours.
- Authored detailed reports providing accurate and relevant information for client needs.
- Maintained and strengthened relationships with key vendors including True Cordis, Vcorp, Court Express, and Bluestreak.
- Audited and evaluated team members' work using comprehensive knowledge of all records aspects.
Audit & Risk Analyst
Accurate Background - Formerly, CBES, Aurico
02.2021 - 07.2021
- Presented audit findings to leadership, facilitating development of corrective action plans.
- Audited and evaluated team members' work by leveraging comprehensive record analysis.
- Worked with members of various departments to consolidate knowledge, skills, and abilities.
- Collaborated with various departments to enhance knowledge sharing and improve team capabilities.
Records Specialist
Accurate Background - Formerly, CBES, Aurico
04.2017 - 02.2021
- Managed regulatory and records-related checks across multiple lines of business in various databases.
- Supported creation and completion of international background checks through thorough research.
- Trained global team members in reviewing client and candidate documentation for accuracy and compliance.
Process Support Specialist
Accurate Background - Formerly, CBES, Aurico
06.2016 - 04.2017
- Facilitated on-floor training for new hires to enhance onboarding experience.
- Reviewed and approved new hire reports for client submissions to ensure accuracy and compliance.
Verification Specialist
Accurate Background Formerly, CBES, Aurico
04.2015 - 06.2016
- Delivered timely responses to client requests for education and employment verification in pre-employment background screenings.
- Coordinated with previous employers and educational institutions to obtain candidate information.
Verification Specialist
Salem Group
01.2015 - 04.2015
- Contacted previous employers and educational institutions to verify candidate credentials upon employer request.
- Delivered timely responses to client requests for education and employment verification in pre-employment background screenings.
Education
High School Diploma -
Adlai E Stevenson High School
01.2004
Skills
- Background checks
- Sales
- Customer care
- Customer relations
- Problem solving
- Multitasking
- Report writing
- Due diligence review
- Quality assurance
- Effective communication
- Team collaboration
- Time management
- Quick learning
- Attention to detail
Timeline
Quality Control Analyst
Vcheck Global
06.2023 - Current
Due Diligence Investigator
Vcheck Global
07.2021 - 04.2023
Audit & Risk Analyst
Accurate Background - Formerly, CBES, Aurico
02.2021 - 07.2021
Records Specialist
Accurate Background - Formerly, CBES, Aurico
04.2017 - 02.2021
Process Support Specialist
Accurate Background - Formerly, CBES, Aurico
06.2016 - 04.2017
Verification Specialist
Accurate Background Formerly, CBES, Aurico
04.2015 - 06.2016
Verification Specialist
Salem Group
01.2015 - 04.2015
High School Diploma -
Adlai E Stevenson High School