Jamie Ortiz
Billing lead
Denver,CO
Work Preference
Summary
Efficient Billing Lead known for high productivity and proficient completion of tasks. Specialize in invoice management, financial reporting, and client account reconciliation. Excel at communication, problem-solving, and time management to meet tight deadlines and ensure accuracy in billing processes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Billing lead
National Medical Supply, Inc
Littleton, CO
09.2022 - Current
- Managed billing processes for medical supply orders and services, ensuring timely invoicing and payment collection.
- Oversaw team coordination for accurate invoicing and payment collection, enhancing overall billing accuracy and efficiency.
- Developed training materials for new billing team members to improve onboarding and knowledge retention.
- Streamlined billing procedures to enhance efficiency in operations.
- Collaborated with finance department to resolve discrepancies in accounts.
- Reviewed billing reports to ensure compliance with industry standards.
- Communicated effectively with clients regarding billing inquiries and issues.
- Provided training to new staff members on billing processes and procedures.
- Assisted with the development of internal policies and procedures related to billing.
- Led team members in resolving complex customer billing disputes.
- Ensured accuracy of all invoices before sending them out to customers.
- Communicated regularly with customers regarding outstanding balances or other billing issues.
- Maintained up-to-date knowledge of industry trends, regulations, best practices and technology developments relevant to job duties.
- Collaborated closely with accounting department to reconcile accounts receivable ledger.
- Resolved customer inquiries related to billing issues in a timely manner.
- Monitored daily cash receipts, applied payments, created refunds, and generated credit memos.
- Developed and maintained billing procedures to ensure accurate invoicing and timely payment.
- Processed manual adjustments when necessary due to errors or changes in contract terms.
- Generated periodic reports on unpaid invoices for follow-up purposes.
- Processed and sent invoices, adjustments, and credit memos to customers.
- Managed all payments processing, invoicing and collections tasks.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Performed data import, scanning, or manual keying processes to verify invoice accuracy.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Drove integrity of accounting information by recording, verifying and entering accounts payable and accounts receivable transactions.
- Collected, posted and managed patient account payments.
- Submitted claims to insurance companies.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Performed insurance verification, pre-certification and pre-authorization.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Checked claims coding for accuracy with ICD-10 standards.
- Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
City Mail Carrier
USPS
Denver, CO
09.2017 - 09.2022
- Delivered mail and packages along designated routes, ensuring timely receipt for customers.
- Sorted incoming mail for accurate and timely distribution throughout service area.
- Operated postal vehicles adhering to safety regulations, contributing to safe delivery operations.
Education
Certificate in Bookkeeping And Accounting - Accounting And Finance
Arapahoe Community College
08.2001
Skills
- Billing management
- Invoice processing
- Claims submission
- Account reconciliation
- Quick books
- Outlook, Excel
- Niko Dme billing software
- Medicaid billing
- Medicare billing
- Completed Dme training
- Handles EOB denials
- Icd-10
- Hipaa
- Coding accuracy
- Financial reporting
- Policy development
- Regulatory compliance
- Team training
- Problem solving
- Attention to detail
- Effective communication
- Conflict resolution
- Time management
- Data inputting
- Data entry
- Peachtree experience
- Auditing
- Deadline oriented
- Accuracy and precision
- Bookkeeping
- 10-key data entry
- Continuous improvement
Certification
- Certified notary public for the state of Colorado
- Certificate in Bookkeeping and Accounting
Accomplishments
- Graduated high school with honors and 4.0 GPA
- Graduated college on Dean's List
- First year back with National Medical Supply Inc, they showed profit for first time in company history
- 20 years experience total with National Medical Supply, Inc
- Reduced Medicare audits by training on proper billing procedures
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Billing lead
National Medical Supply, Inc
09.2022 - Current
City Mail Carrier
USPS
09.2017 - 09.2022
Certificate in Bookkeeping And Accounting - Accounting And Finance
Arapahoe Community College