Jamie Padula
Mesa,Az
Summary
Compassionate, creative and effective team member with valuable experience in administration, professional development and project planning. Equipped with extensive background in versatile fast paced environments. Coach, facilitate and motivate individuals to become the best version of themselves. Competent at performing independently or as member of team.
Overview
5
5
years of professional experience
Work History
Management Assistant -FOH/BOH Team Member
IHOP
07.2018 - 03.2023
- Enhanced team productivity with thorough training in company policies, procedures, and software applications.
- Facilitated timely project completion by tracking progress, identifying potential obstacles, and providing support to team members.
- Increased client satisfaction through prompt response to inquiries and resolution of issues.
- Assisted in recruitment efforts by screening resumes, scheduling interviews, and coordinating onboarding activities for new hires.
- Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.
- Fostered strong relationships with customers by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Offered technical support and troubleshot issues to enhance work productivity.
- Drove sales and customer service while assisting guests with high levels of services.
Education
Bachelor of Arts - Social Work
ASU- Social Work Studies Transferred Credits W Loss
01.2006
Bachelor of Arts - Social Work
College of Staten Island - CUNY Credits in Social Work
College Of Staten Island NY01.2001
Skills
- Training
- Coaching
- Leading
- Team Building
Accomplishments
- Student Government award 2003
Timeline
Management Assistant -FOH/BOH Team Member
IHOP
07.2018 - 03.2023
Bachelor of Arts - Social Work
ASU- Social Work Studies Transferred Credits W Loss
Bachelor of Arts - Social Work
College of Staten Island - CUNY Credits in Social Work