Mariah White
Londonderry,NH
Summary
Accomplished Business professional with in-depth experience consistently rising through ranks. Well-versed in sales, customer service, business operations, marketing and employee development. Proven history of building lasting relationships with new and existing accounts. Dedicated to the complete knowledge of company products and services for optimized customer service.
Overview
8
8
years of professional experience
Work History
Management Assistant
Enterprise Rent-A-Car
Merrimack, NH
02.2022 - Current
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Protected company assets with strategic risk management approaches.
- Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Analyzed, reduced and controlled expenses by improving resource allocation.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframe.
Management Trainee
Enterprise Rent-A-Car
Nashua, NH
10.2020 - 02.2022
- Explained services and products to customers in friendly and engaging way.
- Established and maintained open and professional relationships with new and existing accounts.
- Shouldered management responsibilities during absence of manager.
- Assisted management with operational oversight, business development and improvement strategies.
- Evaluated performance to improve operations, target current business conditions and forecast needs.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Executed sales and marketing initiatives to increase revenue for company.
Child Care Worker
Early Start Learning Academy
Hudson, NH
06.2016 - 12.2018
- Built constructive and open relationships with families with forthright yet friendly communication
- Encouraged curiosity, exploration and problem-solving appropriate to children’s development levels
- Designed monthly activity schedules
- Consistently enforced disciplinary limits for structured environment conductive to learning
- Addressed behavioral and learning issues with parents and daycare management
- Monitored each student’s educational progress with individualized charts and files.
Crew Member
Wendy’s
, NH
06.2013 - 12.2017
- Assisted with guest inquiries, take-out orders and restaurant cleanliness
- Provided friendly and attentive customer service
- Maintained high standards of cleanliness and sanitation
- Demonstrated complete knowledge of restaurant menu, including daily specials
- Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
Education
Bachelor of Science - Business Administration; Marketing
University of New Hampshire
2019
High School Diploma -
Londonderry Senior High School
Londonderry, NH2015
Skills
- Sales/Marketing
- Operations Management
- Financial Management
- Training
- Strategic planning
- Employee Development
- Customer Service
- Goal Setting
- Teamwork and Collaboration
- Problem-Solving
Accomplishments
- Conducted Survey based on Perceptions of New Hampshire (603&Me) (2019)
- Personally set monthly income goals for Branch (Enterprise) and saw a significant impact in performance/profits.
- Attended multiple Elite Events based on personal sales/ customer service/ lead generation performance.
Timeline
Management Assistant
Enterprise Rent-A-Car
02.2022 - Current
Management Trainee
Enterprise Rent-A-Car
10.2020 - 02.2022
Child Care Worker
Early Start Learning Academy
06.2016 - 12.2018
Crew Member
Wendy’s
06.2013 - 12.2017
Bachelor of Science - Business Administration; Marketing
University of New Hampshire
High School Diploma -
Londonderry Senior High School