Jamie Papini
4003 Windfall Dr NW,IA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Director of Operations
Olive Garden Restaurant
Cedar Rapids, IA
04.1997 - Current
- Directed the operations and logistics of a multi-million dollar business.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Analyzed financial data to make informed decisions on cost savings initiatives.
- Provided leadership and guidance to subordinate managers and supervisors.
- Ensured compliance with applicable laws, regulations, industry standards.
- Worked with management team to develop operational goals aligned with business strategy.
- Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
- Communicated clear and consistent messages regarding departmental goals to produce desired results.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored progress by establishing plans, budgets and measuring results.
Education
Associate of Applied Science - Business Management And Culinary Arts
Colorado Institute of Art
Denver, CO03-1998
Skills
- Strategic planning and execution
- Profit and loss accountability
- P&L Management
- Operations Oversight
- Leadership training
- Quality Assurance
- Business Management
- Financial Oversight
- Schedule Management
- Business Forecasting
- Excellent Communication
- Systems implementation
- Problem-Solving
- Decision-Making
- Team Leadership
- Management Team Building
- Active Listening
- Operations Management
- Recruitment
- Customer Relations
- Business Leadership
- Attention to Detail
Accomplishments
- Rollins College Certificate, Listening Leadership 2005
- Certificate of Excellence, Olive Garden January, 2009
- Certificate of Excellence, Olive Garden March, 2009
- Diversity Learning Experience 2013
- Best Management Turnover in the company 2015
- Most Improved Region in the company 2015
- Top 5 region in the company 2016
- Member of RFMA 2023
Timeline
Director of Operations
Olive Garden Restaurant
04.1997 - Current
Associate of Applied Science - Business Management And Culinary Arts
Colorado Institute of Art
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