JAMIE PETERSON

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Delivered exceptional customer service, fostering a warm atmosphere that enhanced guest experience while being surrounded by their favorite music and memoribilia and serving them dinner.

Streamlined order processing, reducing wait times and improving overall dining efficiency, leading to noticeable gains in customer satisfaction.

BEOs, large parties and events.

Shift lead and closing duties.

• Delivered exceptional customer service, fostering repeat business and enhancing guest loyalty through personalized interactions.

• Trained new team members on restaurant procedures, menu items, and performance strategies.
• Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
• Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
• Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

• Assisted children with reading and learning activities, fostering a love for education.
• Managed classroom paperwork and administrative tasks, ensuring smooth operations.
• Supervised lunch and recess, maintaining a safe and enjoyable environment.
• Created engaging educational experiences, enhancing student participation and enjoyment.

• Engage guests with enthusiasm, enhancing dining experiences and fostering a welcoming atmosphere.
• Perform hula hoop routines, contributing to a lively and entertaining restaurant environment.
• Serve cocktails on the casino floor, ensuring timely service and customer satisfaction.

• Served food and drinks, enhancing guest satisfaction and atmosphere.
• Boosted repeat customer visits through engaging service.
• Developed multitasking and communication skills in a fast-paced environment.

• Managed appointment scheduling, enhancing client satisfaction and office efficiency.
• Streamlined data entry and filing systems, ensuring accurate record-keeping.
• Coordinated office communications, improving response times and information flow.
• Fostered a welcoming environment, enhancing client relationships and improving customer retention rates.