Summary
Overview
Work History
Education
Skills
Timeline
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Jamie Phillips

Springville,IN

Summary

Dedicated Office Assistant/Clerk with over 20 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft, dentrix, Ripple, etc. and history achieving high data output.

Overview

17
17
years of professional experience

Work History

Clerk/Office Assistant

US Aggregates
Springville, IN
10.2019 - Current
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored usage of safety and office supplies and contacted vendors to place new orders for replenishment.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Created and gave out Purchase order numbers to venders for material or supplies.
  • Weekly payroll
  • Scheduled and dispatched trucks
  • Organized meetings and events for the quarry.
  • Scheduled employees vacations and entered on calender for paid time off.

Insurance Coordinator

Bloomington Pediatric Dentistry
Bloomington, IN
03.2005 - 10.2019
  • Filed and tracked insurance claims and communicated claims status to patients.
  • Verified insurance and communicated coverage to staff and patients.
  • Prepared insurance claims for submission to clearinghouses or insurance companies.
  • Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
  • Achieved revenue goals by managing collections and accounts receivables, referral process and insurance billing.
  • Obtained prior authorization and precertification for outpatient procedures.
  • Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
  • Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
  • Generated, posted and attached information to claim files.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Maintained confidentiality of patient finances, records and health statuses.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Acted as insurance coordinator subject matter expert, answering internal and external questions and inquiries.
  • Collected premiums and issued accurate receipts.
  • Ordered office supplies.
  • Trained new employees in the office.
  • Collected premiums
  • Answered multi phone lines and scheduled appointments if needed.

Education

High School Diploma -

Bedford-North Lawrence High School
Bedford, IN
12.2001

Skills

  • Microsoft Office
  • Vendor Relations
  • Medical Records Management
  • Payment Processing
  • Record Sorting and Filing
  • Outgoing Mail Preparation
  • Customer Service
  • Payroll Processing
  • Opening and Closing Procedures
  • Valid Driver's License
  • Organizing and Categorizing
  • Event Planning
  • Data Entry

Timeline

Clerk/Office Assistant

US Aggregates
10.2019 - Current

Insurance Coordinator

Bloomington Pediatric Dentistry
03.2005 - 10.2019

High School Diploma -

Bedford-North Lawrence High School

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Jamie Phillips