Summary
Overview
Work History
Education
Skills
Timeline
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Jamie Pickle

Fulton,MO

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

2
2
years of professional experience

Work History

Office Manager/Tax Preparer

Jackson Hewitt
Jefferson City, MO
12.2021 - Current
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.

Tax Preparer

Jackson Hewitt
Jefferson City, MO
12.2019 - 04.2020
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
  • Offered clients recommendations to reduce tax liabilities.
  • Interviewed all clients to collect information and gather necessary paperwork prior to preparing tax returns.
  • Prepared wide array of returns such as corporate, fiduciary, gift, individual and private foundation returns.
  • Provided information about available products and services to clients, resulting in increased business opportunities.
  • Prepared US, multistate and international tax returns for business clients.
  • Saved client $100's by uncovering eligibility for all types credit.

Office Manager/Tax Preparer

Jackson Hewitt
Jefferson City, MO
12.2020 - 04.2021
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.

Crew Team Member

SUBWAY®Restaurants
Buffalo , MO
07.2019 - 12.2020
  • Operated register to process payments and collect cash payment for order totals.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
  • Cleared trays and removed trash from tables before sanitizing surfaces.
  • Greeted customers at drive-thru and took food orders.
  • Used proper techniques to prepare food and ingredients.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Recorded orders by answering customer questions and entering requests in system.
  • Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Assisted other team members to achieve goals.
  • Supported great dining and meal experiences for guests.

Education

High School Diploma -

Lebanon High School
Lebanon, Mo
06.2005

Skills

  • Documentation and control
  • Policy and procedure modification
  • Contract negotiations
  • Excellent multi-tasking ability
  • Mail handling
  • Friendly nature
  • Office administration
  • Staff Management
  • Organizational skills
  • Bookkeeping
  • Team Bonding
  • Sorting and labeling
  • Office management
  • Project Management
  • Clear oral/written communication
  • Scheduling

Timeline

Office Manager/Tax Preparer

Jackson Hewitt
12.2021 - Current

Office Manager/Tax Preparer

Jackson Hewitt
12.2020 - 04.2021

Tax Preparer

Jackson Hewitt
12.2019 - 04.2020

Crew Team Member

SUBWAY®Restaurants
07.2019 - 12.2020

High School Diploma -

Lebanon High School

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Jamie Pickle