Jamie Pinnock
Watertown,MA
Summary
Dedicated hospitality professional with proven expertise in event setup and breakdown, and exceptional teamwork abilities, honed at Anheuser-Busch and Chunky's Cinema Pub. Excelled in enhancing guest experiences by efficiently adapting to changing event requirements and maintaining high safety standards. Skilled in inventory management and food service, consistently delivering top-quality service.
Work History
Banquet Server
Anheuser-Busch
- Answered guest questions about event plans and food service choices.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Set up banquet tables and chairs based on event requirements.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
- Worked with banquet manager to coordinate event set up and schedule.
- Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
Line Cook
Chunky's Cinema Pub
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Education
Associate Of Arts, Candidate - General Studies
Skills
- Strong teamwork
- Time Management
- Customer Service
- Table setting knowledge
- Event Setup and Breakdown
- Beverage Preparation
- Supply and inventory management
- Liquor, wine, and food service
Certification
- Alcohol Server Certification - ServSafe Alcohol.
- TIPS (Training for Intervention ProcedureS) Certification - TIPS.
- Wine & Spirit Education Trust Level 1 Award in Wines – Wine & Spirit Education Trust (WSET).
- Professional Bartender Certificate – BarSmarts by Pernod Ricard USA.
Timeline
Banquet Server - Anheuser-Busch
Line Cook - Chunky's Cinema Pub
Washington University in St Louis - Associate Of Arts, Candidate, General Studies