Jamie Reck

• Processed and reviewed accounts receivable transactions for accuracy and compliance.
• Assisted in resolving billing discrepancies, enhancing customer satisfaction and retention.
• Managed customer inquiries related to payment status and account details efficiently.
• Utilized financial software to track payments and generate reports for management review.
• Collaborated with cross-functional teams to streamline invoicing processes and improve workflow efficiency.

Enter EOB's and ERA payments in the system

Enter patient payments

Reconcile accounts

Refund patients and insurances

A/R follow up

Work credit balances for insurances and patient accounts

Enter insurance and patient payments in the system

Obtained voided payments from the bank and sent to 16 different departments

Reconciled bank accounts and worked aging reports

Enteres EOB's and ERA payments in the system

Enter patient payments

Reconcile Accounts

Enter EOB's and EOR payments in the system

Enter patient payments

Adjusted negative balances on patient accounts

Issued refunds to patients and insurance companies

Mail insurance claims to insurance companies

Post insurance and patient payments

Work insurance and patient credits and refund insurance and patients

Answer a multi line phone system

A/R follow up