Jamie Reed
Albion,MI
Summary
Motivated, energetic, and passionate professional with 15+ years of experience in the OE automotive and aftermarket offroad industries. Possesses valuable skills and knowledge acquired throughout an accomplished career. Seeks a long-term career opportunity to contribute expertise and drive success in a dynamic and challenging environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior International Account Manager
FOX Factory
01.2021 - 06.2024
- Pioneered the implementation of a solid foundation for Sport Truck USA to successfully conduct international business.
- Created flow charts and SOP’s for International Sales and Shipping processes.
- Processed sales orders, created proformas, collected payments, and coordinated shipments to 30+ customers in 15 different countries.
- Onboarded/vetted new prospects
- Collaborated with numerous departments within Sport Truck USA to ensure all orders flowed through internal processes quickly and correctly.
- Collaborated with outside logistic companies to ensure proper pick up and delivery of orders.
- Consolidated orders for customers to utilize pallet space/reduce shipping costs.
- Provided shipping quotes for small package and full container shipments.
- Made sure all orders were shipped with the correct documentation to ensure customs clearance. This included staying up to date on US export regulations and HTS codes. This also included staying up to date on current trade embargo's, import regulations/restrictions, and VAT/GST in numerous countries.
Administrative Assistant/Quality Control
Decker Manufacturing Company
01.2020 - 12.2020
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Established administrative work procedures to track staff's daily tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Production Assistant
Decker Manufacturing Company
01.2017 - 12.2019
- Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Supported on-time project completion by effectively prioritizing tasks and managing workflow.
Shipping/Billing Clerk
Decker Manufacturing Company
04.2012 - 12.2016
- Verified accuracy of shipping/billing data and corrected discrepancies.
- Created pack slips, BOL’s, and completed SLI’s on a daily basis
- Scheduled daily LTL pickups for domestic and international customers
- Collaborated with outside carriers and logistic companies to ensure proper shipping and delivery.
- Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
- Utilized various software programs to process shipments based on the customer’s preferences
- Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
- Responded to customer concerns and questions on daily basis.
- Maintained confidentiality of sensitive customer information by adhering to strict privacy guidelines, upholding the company''s reputation for professionalism in handling personal data.
- Generated product certifications for customers (when needed)
Education
Associate's degree - Science
Jackson College
Jackson, MI04.2010
Skills
- Account Management
- Negotiation
- B2B Sales
- Branding
- Customer Relationship Management
- Research
- Exceeding Sales Goals
- Territory Growth
- Onboarding New Customers
- Sales
- Inside sales
- Territory management
- Upselling
- Forecasting
- Microsoft Office
- Communication skills
- Customer service
- Organizational skills
- Trade Shows
- Trade Compliance
Certification
- Driver's License
- Microsoft Excel
Timeline
Senior International Account Manager
FOX Factory
01.2021 - 06.2024
Administrative Assistant/Quality Control
Decker Manufacturing Company
01.2020 - 12.2020
Production Assistant
Decker Manufacturing Company
01.2017 - 12.2019
Shipping/Billing Clerk
Decker Manufacturing Company
04.2012 - 12.2016
Associate's degree - Science
Jackson College
- Driver's License
- Microsoft Excel
Similar Profiles
Dylan BrownDylan Brown
Production Supervisor at Fox FactoryProduction Supervisor at Fox Factory
Estela SolisEstela Solis
Assembler at Fox FactoryAssembler at Fox Factory
Angel Vargas-RiveraAngel Vargas-Rivera
CNC Machine Operator at FOX FactoryCNC Machine Operator at FOX Factory