Stephen Gallion
Connelly Springs,North Carolina
Summary
Accomplished Sales Executive, Logistics Professional, and Operations Manager with 14 years of experience driving innovation and enhancing brand visibility. Passionate leader skilled in client relationship management, consistently achieving revenue growth while nurturing long-term partnerships. Expertise in managing key accounts and delivering successful outcomes through effective interdepartmental cooperation and collaboration. Committed to leveraging industry knowledge to propel organizational success and exceed client expectations.
Overview
14
14
years of professional experience
Work History
International Sales Account Manager
MDI
11.2024 - Current
- Daily management of a diverse portfolio of accounts that spans the globe, ensuring each client receives personalized attention and support
- Increased same store sales by 40% YOY by building relationships and helping customers identify their needs
- Introduced Cut N Ready training to 16 stores in St Lucia and working to promote MDI programs globally
- Negotiate prices, terms of sale and service agreements
- Enlist my logistics and compliance background to assist customers in a sales to shelf approach. Helping guide them on sales trends, shipping lanes, cross docking and consolidation as well as importation compliance
Export Logistics /Compliance Manager
MDI
06.2021 - 11.2024
- Managed all export freight. From LTL, TL, LCL, and FCL.
- Negotiated freight contracts
- Worked with Freight and Ocean carriers to build new relationships, and open new lanes of transport for our customers, while driving down end cost. Reduced inland freight costs by 50%
- Direct interaction with customers to not only sell product, but sell freight
- Managed all Compliance documentation that is necessary for import into each customers respective countries. Work closely with the USDA to ensure that all documentation is obtained and accurate for the end customer
- Traveled to different destinations for SUSTA events, networking, and trade shows pertinent to grocery sales, as well as logistics
Operations Manager
Marx LLC
09.2017 - 06.2021
- Oversaw daily operations of polyester foam facility with 100 direct report employees
- Monitored and support the progress of plant production orders by managing shop capacity, scheduling production, and sourcing raw materials
- Managed a fleet of box and OTR trucks out of our facility, as well as manged the export of end product to Europe
- Implemented Lean practices, successfully cutting labor costs by 20%
- Managed direction and planning for facility with focus on optimization of daily functions and successful fulfillment of customer needs
Business Owner / Sales Professional
Table Rock Designs
08.2011 - 08.2017
- Designed and produced custom furniture
- Traveled to trade shows to showcase and sell inventory
- Managed a team of 6 to ensure production deadlines were met, and customer expectations were exceeded
- Managed daily warehouse operations
- Managed all shipping operations domestic and international
- Managed all raw product sourcing
- Managed AR and AP
Education
Associate of Arts - Law Enforcement (Not Completed)
Western Piedmont Community College
Morganton, NCSkills
- Effective and Concise Communication
- B2B sales
- Team building expertise
- Relationship selling
- Account Acquisition
- Account Management
- Client Correspondence
- Sales Development
- Product Promotion
- Client Base Retention
- Competitor Research
- International Compliance
- Critical Thinking
- Transportation and Logistics Coordination
- International Shipments
- Process Optimization
Accomplishments
North Carolina Explorer Gold Award (Eagle Scout Equivalent)
MDI President's Award Nominee
Timeline
International Sales Account Manager
MDI
11.2024 - Current
Export Logistics /Compliance Manager
MDI
06.2021 - 11.2024
Operations Manager
Marx LLC
09.2017 - 06.2021
Business Owner / Sales Professional
Table Rock Designs
08.2011 - 08.2017
Associate of Arts - Law Enforcement (Not Completed)
Western Piedmont Community College
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