Jamie Roque
Lufkin,TX
Summary
Enthusiastic, dependable individual with 5 years of experience in the customer service industry. I am looking to utilize the customer service and sales skills I have gained to benefit your company. Eager about expanding my knowledge base and applying my interpersonal skills to create leasing customer relationships.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
IMT Sorrento Valley
San Diego, CA
11.2023 - Current
- Worked closely with prospects to assist with looking for their future home.
- Responded to requests and scheduled appointments for property showings.
- Verified tenant incomes and other information before accepting lease applications.
- Inspected apartment before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Distributed and followed up on tenant renewal notices.
- Took care of social media page for the property, created monthly newsletter and hosted resident events and contests.
Leasing Consultant
The Life at Jackson Square
Houston, TX
02.2022 - 11.2023
- Worked closely with prospects to assist with looking for their future home.
- Responded to requests and scheduled appointments for property showings.
- Verified tenant incomes and other information before accepting lease applications.
- Inspected apartment before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Distributed and followed up on tenant renewal notices.
- Took care of the social media page for the community to keep residents updated with upcoming events and hosted contests.
Digital Marketing Specialist
Terrenos Houston
Houston, TX
05.2021 - 09.2021
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
- Managed digital projects from initial concept through final implementation and live monitoring.
- Hosted events for clients to engage with them.
- Managed the social media pages and created content for viewers to seek.
Receptionist
Visible Changes Salon
Houston, TX
01.2021 - 04.2021
- Greeted customers and assisted with their set appointments.
- Responded to inquiries from callers seeking information.
- Answered phone promptly to confirm appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Energized For Stem Academy Central High School
Houston, TX06-2021
Skills
- Sales and marketing aptitude
- Customer Service
- Property Management
- Goal-Oriented
- Business processes and procedures
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Leasing Consultant
IMT Sorrento Valley
11.2023 - Current
Leasing Consultant
The Life at Jackson Square
02.2022 - 11.2023
Digital Marketing Specialist
Terrenos Houston
05.2021 - 09.2021
Receptionist
Visible Changes Salon
01.2021 - 04.2021
High School Diploma -
Energized For Stem Academy Central High School