Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Salazar

Arvada

Summary

Self-motivated Insurance Verification Specialist proudly offering over 28 years' experience building an understanding of medical terminology while tracking patient coverage. A poised professional with benefits explanation and administration expertise. Offering time management and interpersonal skills. Friendly Insurance Verification Specialist promoting a background in keeping sensitive patient data confidential while maintaining knowledge of Medicare, Medicaid and private policy benefits. Possessing great relationship building and communication skills. Looking to tackle new challenges with a company that values dynamic skills and a strong work ethic. Demonstrated knowledge of admissions, insurance verification and authorization processes in a medical office setting. Talented Insurance Supervisor and team leader offering 28 years of success in several environments.

Overview

24
24
years of professional experience

Work History

Insurance Verification Specialist Supervisor

Iconeyecare
10.2015 - 06.2024
  • Over looked the insurance verification team.
  • Verified that patients had the proper insurance coverage prior to any procedures or appointment scheduling.
  • Called insurance companies regarding policies and payment benefits for patients.
  • Retained strong medical terminology understanding in effort to better comprehend procedures.
  • Followed specific security rules and guidelines to protect sensitive data, including patient medical records and payment card information.
  • Instructed clients on amounts covered under benefits plans in easy to understand terminology.
  • Worked closely with team members on the billing team to make sure claims process correctly.
  • Earned good attendance record and built reputation for being on time and ready to work.

Customer Service Supervisor

AeroCare Holdings Inc.
02.2011 - 09.2015
  • Over looked the customer service team.
  • Processed new orders from referral sources for home oxygen and medical equipment .
  • Verified insurance benefits, copays and any out of pocket expense that patients may owe.
  • Submitted all new orders to billing team to process for payment from the Insurance company.
  • Assisted the Branch manager with monthly reports and daily job duties


Customer Service and Billing Representative

Freedom Oxygen
01.2009 - 02.2011
  • Processed Medical claims to insurance companies
  • Worked AR and unbilled reports.
  • Processed new referrals and verified insurance , copays and deductibles and out of pocket expense to the patient

Customer Service Representative

Pacific Pulmonary Medical Group
03.2005 - 12.2008
  • Processed new orders from referral sources for home oxygen and medical equipment.
  • Verified insurance benefits, copays and any out of pocket expense that patients my owe.
  • Worked the billing team to process claims for payment.

Customer Service/Billing Representative

Centura Health/Home Care
02.2000 - 02.2005
  • Processed new orders from referral sources for home oxygen and medical equipment.
  • Verified insurance benefits, copays and any out of pocket that patient may owe.
  • Dispatched oxygen/DME setups to divers
  • Worked patient AR and assisted billing with claims to insurance.


Education

High School Diploma -

Arvada West High School
Arvada, CO
05.1992

Skills

  • Eligibility Determination
  • Customer Service
  • Patient contact
  • Medical terminology/ICD-10,DX Codes
  • Electronic Authorization processing
  • Administrative support
  • 10 key
  • Excel
  • Word Perfect

Timeline

Insurance Verification Specialist Supervisor

Iconeyecare
10.2015 - 06.2024

Customer Service Supervisor

AeroCare Holdings Inc.
02.2011 - 09.2015

Customer Service and Billing Representative

Freedom Oxygen
01.2009 - 02.2011

Customer Service Representative

Pacific Pulmonary Medical Group
03.2005 - 12.2008

Customer Service/Billing Representative

Centura Health/Home Care
02.2000 - 02.2005

High School Diploma -

Arvada West High School
Jamie Salazar