Jamie Scherffius

• Company Overview: Contract Flight Attendant for ConocoPhillips Charter.
• Based in Anchorage. Currently responsible for up to 66 passengers on the Q400 to and from the North Slope Borough.
• Developing and maintaining team communications with crew to ensure all operations are planned and performed with safety as the number one objective.
• Providing leadership and assuming complete charge of passengers and aircraft cabin management during normal, abnormal and emergency situations while performing onboard flight attendant responsibilities.
• Ensuring that all onboard emergency equipment is maintained in a response ready state.
• Adhering to all procedures and rules of the Federal Aviation Regulations.
• Ensuring the accuracy of all forms, money and required paperwork.
• Maintaining cleanliness of the aircraft cabin.
• Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
• Participated in yearly training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
• Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
• Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
• Ensured safety and comfort of passengers by conducting thorough pre-flight checks and addressing any concerns.
• Handled emergency situations with poise and efficiency, prioritizing passenger safety above all else.
• Developed rapport with frequent travelers, creating a sense of familiarity and loyalty among clientele.
• Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.

• Directly responsible for coordinating shipments from origin to destination.
• To process and oversee move request for corporate accounts and complete necessary paper work.
• Heavy phone contact with corporate representatives.

First flight attendant job, Proudly flew the Aleutian chain. Experience on the Lockheed Electra and Boeing 727.