Jamie Diers
Recruitment
Topeka,KS
Summary
Motivated and committed Student Affairs Professional with over 7 years experience with solid foundation in managing projects and coordinating teams to ensure successful outcomes. Proven track record of enhancing operational efficiency and implementing strategic improvements. Demonstrated leadership and organizational skills, with focus on effective communication and problem-solving. Demonstrated ability to collaborate with diverse administrators to provide student-centered support through engagement, effective communication, and meticulous attention to detail. Continuously strive to improve students’ college experience through empathy, collaboration, data collection, and assessment to improve the student experience. Ability to use creativity and relationship development to drive change and increase results while meeting a common goal.
Overview
9
9
years of professional experience
Work History
Assistant Director of Transfer Recruitment
Washburn University
11.2023 - Current
- Recruited over 900 first-year and transfer students annually, by delivering personalized guidance through effective communication and exceptional customer service.
- Utilize Slate CRM to track application progress and manage student interactions, ensuring timely follow-up and accurate recordkeeping.
- Maintain student records in Ellucian Banner by tracking required documents, enrollment history, grades, account holds, and financial aid information to ensure data accuracy and compliance.
- Evaluate academic transcripts to assess admissions eligibility, determine scholarship qualifications, and award transfer credits in alignment with institutional policies.
- Represent the university at community colleges and regional events across Kansas and neighboring states to promote academic programs, scholarship opportunities, and student resources, contributing to increased campus visits and enrollment.
- Advise prospective students through in-person, virtual, and phone consultations, providing comprehensive support on admissions, FAFSA completion, and the orientation/enrollment process.
- Cultivate partnerships with community college advisors to develop academic plans and streamline the transfer process, strengthening institutional pipelines and supporting student success.
- Guide students in exploring academic and extracurricular opportunities aligned with their goals, enhancing campus engagement and satisfaction.
- Collaborate with departments including Financial Aid, Registrar’s Office, and academic faculty to stay informed on institutional updates, align recruitment strategies, and deliver consistent messaging to prospective students.
Admissions Counselor
Washburn University
06.2018 - 11.2023
- Recruit 400+ transfer and first year students yearly by serving as a point of contact for prospective students through effective communication and exceptional customer service, utilizing Ellucian CRM Recruit to track application statues.
- Track required documents, enrollment history, grades, account holds, and financial aid through Ellucian Banner to secure information and manage files appropriately.
- Evaluate transcripts to determine student eligibility, for admissions, scholarships, and transfer credit.
- Travel to community colleges throughout Kansas, surrounding states, and community events to promote university resources including scholarship opportunities, first generation programming, honors program, leadership opportunities, campus activities, and career and employment outcomes, resulting in an increase in campus visits and enrollment.
- Advise students on the admissions process through face-to-face, zoom, and phone meetings, providing wrap-up around support to guide them through each step of application, FAFSA, and orientation/enrollment process, and address questions and concerns, increasing their understanding to aid in decision making.
- Built relationships with community colleges by collaborating with advisors to create academic plans to ensure a smooth transfer process, resulting in an established academic pipeline for Washburn.
- Assist students with exploring their ideal college experience by understanding their goals and interests and providing recommendations for majors to explore, organizations to join, and programming to consider, improving overall engagement.
- Collaborate and coordinate with campus stakeholders, including Financial Aid, the Registrar’s Office, and faculty to understand processes, gain insight on new initiatives, and provide clear communication for the student population.
Communications Director
Tallgrass Homeowners Association
06.2016 - 07.2018
- Advised association members on compliance, by-law, and covenants, ensuring understanding of expectations and improving overall residential home values.
- Provided residents with updates on key events and critical association information via email, guaranteeing they were informed on neighborhood updates and increasing engagement.
- Oversaw official communication by maintaining and updating the association websites, incorporating a mass email structure to distribute new information, and corresponding concerns to the board.
Graduate Assistant, Enrollment Management
Washburn University
01.2018 - 05.2018
- Assist with advising students by providing information on the admissions and enrollment process, students life opportunities, campus resources, and individual financial aid packages.
- Analyzed and interpreted data from admission events by surveying student satisfaction; structuring events and content towards student needs and enhancing impact and the admissions acceptance rate.
- Created presentations for Enrollment Management strategic plans and assessment measures, providing visuals to communicate expectations for each individual involved and determine success for each outcome.
- Collaborated with faculty, facilities, student life, catering companies, and the scheduling office for event planning, ensuring seamless and organized results.
- Implemented an electronic internal process manual to provide an accessible reference for how to implement processes for current and future employees.
- Assisted with assessment by creating surveys and analyzing responses to make recommendations for change, resulting in a more efficient and effective student experience.
Graduate Assistant, Student Activities and Greek Life
Washburn University
08.2017 - 12.2017
- Development a Parent/Family program proposal by researching successful programs and the role parents play in their students’ academic involvement and success, resulting in a newly created Parent and Family Program position to increase parent involvement and bridge the gap for additional support.
- Created a Commuter Student Involvement Plan to increase academic and university engagement, resulting in additional designated spaces, commuter-specific meal plans, and activities and programs tailored to their diverse needs.
- Engaged in weekly meetings and provide feedback to the Director of Student Activities regarding recruitment initiatives for Greek Life, new activities and events, and best practices to implement programming for non-traditional students, increasing student involvement, engagement, and retention.
- Partnered with internal and external stakeholders regarding events and program development, improving future collaboration initiatives and decreasing misunderstandings.
- Guided students from the Leadership Institute and advised student leaders with planning, organizing, and implementing the homecoming parade, enhancing their leadership skills and capabilities.
Education
Master of Science - Higher Education Student Affairs
Fort Hays State University
Hays, TXBachelor of Science - Criminal Justice; Minor in Psychology
University of Nebraska
Lincoln, NESkills
- Ellucian Banner
- Ellucian CRM Recruit
- Ellucian Degree Works
- Slate CRM
- EAB
- Microsoft Suite
- Enrollment Management
- Recruitment
- Advising
- Campus Outreach
- Data Analysis
- Relationship Building
- Problem Solving
- Effective Communication
Affiliations
- National Association of Student Personnel Administrators (NASPA) – Member
- Association Association of Collegiate Registrars and Admissions OfficersAACRAO – Member
- Kansas Association of College Registrar’s and Admissions Officers (KACRAO) – Member
- Phi Kappa Phi Honors Society – Member
Timeline
Assistant Director of Transfer Recruitment
Washburn University
11.2023 - Current
Admissions Counselor
Washburn University
06.2018 - 11.2023
Graduate Assistant, Enrollment Management
Washburn University
01.2018 - 05.2018
Graduate Assistant, Student Activities and Greek Life
Washburn University
08.2017 - 12.2017
Communications Director
Tallgrass Homeowners Association
06.2016 - 07.2018
Bachelor of Science - Criminal Justice; Minor in Psychology
University of Nebraska
Master of Science - Higher Education Student Affairs
Fort Hays State University
Similar Profiles
Debi FeyhDebi Feyh
Buyer at Washburn UniversityBuyer at Washburn University
BROCK LUKEBROCK LUKE
Assistant Football Coach at Washburn UniversityAssistant Football Coach at Washburn University
DeMarques HindsDeMarques Hinds
Diversity Equity and Inclusion Director of WSGA(federal work study) at Washburn UniversityDiversity Equity and Inclusion Director of WSGA(federal work study) at Washburn University
Keri HenningKeri Henning
Storeroom Coordinator at The J.M. Smucker CompanyStoreroom Coordinator at The J.M. Smucker Company
ZACK DOTYZACK DOTY
Director of Security at Kansas Neurological InstituteDirector of Security at Kansas Neurological Institute