Jamie Serrecchio
Austintown,OH
Summary
Personable and dedicated Customer Service Representative with extensive experience in cleaning. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Enthusiastic and results-oriented with demonstrated passion for building relationships and growing businesses.
Overview
4
4
years of professional experience
Work History
House Cleaner
Brilliant Cleaning/Self Employed
04.2021 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Senior Account Representative
Easy Auto Ship Boardman Ohio, Boardman Ohio
09.2020 - 12.2020
- Maintained compliance with import and export laws to maximize delivery efficiency
- Optimized delivery routes, taking into account traffic, road conditions and other factors
- Determined shipping methods and prepared bills of lading, invoices, and other shipping documents
- Provided excellent service and attention to customers through phone conversations
- Bank teller, Citizens bank - Boardman Ohio
Bank Teller
Citizens Bank
10.2019 - 09.2020
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
BJ’s Restaurant
10.2019 - 09.2020
- Processed customer transactions, including deposits, transfers, withdrawals and check-cashing
- Reconciled cash and checks against computer records at end of shift - Identified and eliminated errors when balancing teller cash drawers and teller cash recyclers
- Explained bank services, financial products and applicable fees to customers
- And Brewhouse - Boardman Ohio
Education
High School Diploma -
Fitch High School
Youngstown, OH06.2007
Skills
- Strong work ethic
- Responsible and reliable
- Enjoys helping others
- Quick learner
- Excellent communication skills
- Goal Oriented
- Follows directions
- Time Management
- Adaptability
Timeline
House Cleaner
Brilliant Cleaning/Self Employed
04.2021 - Current
Senior Account Representative
Easy Auto Ship Boardman Ohio, Boardman Ohio
09.2020 - 12.2020
Bank Teller
Citizens Bank
10.2019 - 09.2020
BJ’s Restaurant
10.2019 - 09.2020
High School Diploma -
Fitch High School
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