Jamie Shook-Brown
Decatur,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2025
2025
years of professional experience
Work History
School Substitute
ESS
Decatur, AR
11.2024 - Current
- Facilitated small group discussions among students about assigned topics or materials covered in class.
- Participated in professional development opportunities related to substitute teaching practices.
- Utilized various teaching methods including lectures, hands-on activities, multimedia presentations and more.
- Created an atmosphere conducive to learning by establishing clear expectations for behavior and performance.
- Monitored attendance records, enforced rules regarding tardiness or absences, and completed incident reports when necessary.
- Maintained a safe, organized and disciplined learning environment for students of all ages.
- Encouraged positive peer interactions among students through appropriate activities and games.
- Ensured that the curriculum was being followed as required by the school district.
- Managed classrooms of up to 30 students at once while maintaining order and discipline.
- Provided instruction in place of absent teachers, following lesson plans and instructions for classroom management.
- Supported individual students who needed additional assistance on assignments or concepts taught in class.
- Provided classroom instruction outlined in teacher's lesson plans.
- Implemented classroom rules to maintain order and discipline.
- Provided notes and reports on school day activities to primary teacher.
- Utilized educational technology to enhance learning experiences.
- Managed classroom environments to ensure a safe and productive learning experience.
- Provided classroom instruction following regular teacher's lesson plans.
- Integrated real-world examples to make learning relevant and engaging.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
- Encouraged student participation and active learning in the classroom.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Facilitated discussions to encourage critical thinking and student engagement.
- Addressed individual student needs and accommodated learning differences.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Fostered a positive learning environment that promoted mutual respect.
- Developed and enforced behavioral management plans.
- Collaborated with regular teachers to ensure continuity of instruction.
- Utilized positive reinforcement to motivate students.
Office Assistant
Vince’s Rowing
Evergreen Park, Illinois
06.2020 - 02.2022
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Facilitated internal communication by distributing memos and announcements.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Maintained confidentiality of sensitive information and documents.
- Answered and directed phone calls to appropriate staff members.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Answered telephones, directed calls, and took messages.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Delivered messages and ran errands.
- Copied, sorted and filed records of office activities and business transactions.
- Reviewed files, records and other documents to obtain information or respond to requests.
PTA President
Albert Einstein Elementary School
Hanover Park, Illinois
07.2018 - 01.2019
- Conducted regional PRA surveys of parent and guardian feedback regarding school policies or procedures that affect students.
- Coordinated with the school administration on upcoming projects, fundraisers, and other activities.
- Led recruitment efforts for volunteers to help with PTA events and activities.
- Over saw the Hot Lunch program for 4+ years.
- Communicated with outside vendors for events at the school.
- Attended regional meetings for our PTA and voted at the State level.
- Held Recording Secretary position at Regional PTA level.
- Helped with organizing the District 54’s School Scholarship Auction for 2 years. Took over that position within the region and Covid hit. Auctions were cancelled.
- Was in charge of hospitality for regional PTA meetings. Organized volunteers for food and refreshments.
- Conducted surveys of parent and guardian feedback regarding school policies or procedures that affect students.
- Led recruitment efforts for volunteers to help with PTO events and activities.
- Facilitated communications between members of the PTO Executive Board and general membership as needed.
- Organized and chaired monthly board meetings to discuss PTO initiatives and events.
- Solicited donations from local businesses in support of PTO initiatives.
- Ensured compliance with all applicable laws governing non-profit organizations.
- Planned special events such as family nights, carnivals, holiday parties.
- Developed annual budget for approval by the PTO Board of Directors.
- Researched potential vendors for event supplies or services needed for upcoming fundraisers or activities.
- Attended district-level meetings as a representative of the PTO organization.
- Maintained accurate records of all financial transactions conducted by the PTO throughout the year.
- Provided leadership and guidance to committee chairs in order to ensure successful completion of tasks related to their respective areas.
- Developed strategic plans that outline goals, objectives, and timelines related to fundraising campaigns.
- Oversaw implementation of approved budgets while ensuring fiscal responsibility within all areas of operation.
- Negotiated contracts with vendors when necessary for specific event needs or other services required by the PTO.
- Created communication strategies to inform parents about upcoming events and programs.
- Developed long-range plans for business growth, resulting in increase in annual sales.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Executed on-time, under-budget project management to adhere to project road map.
- Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
- Signed and approved budgets for new funding and program initiatives.
Small Business Owner
Professional Recovery Inc
Schaumburg, Illinois
07.1998 - 03.2013
- Advised employees on best practices regarding safety protocols and procedures.
- Developed business plans and strategies to grow small business.
- Identified new technologies that could be used to improve efficiency and productivity.
- Provided support services such as technical assistance or troubleshooting issues for clients.
- Ensured compliance with applicable laws and regulations while running the business.
- Oversaw daily operations of small business including customer service and financial management.
- Oversaw business when husband was away. Duties included employee schedules, answering phones, dealing with clients, disgruntled people, property removal from vehicles, planning vehicle transports, inputting data into the computer and billing.
Lunch Supervisor
Albert Einstein Elementary School
, AR
08.2000 - 06.2003
- Checked student meals for accuracy against the menu.
- Ensured that all students followed school lunchroom rules.
- Organized and distributed cafeteria supplies, such as food items, utensils, and condiments.
- Maintained a clean and sanitary eating environment in accordance with health regulations.
- Provided assistance to students with special dietary needs or allergies.
- Supervised lunchroom staff, ensuring safety and efficiency.
- Monitored students during meal times to ensure proper behavior was maintained.
- Assisted in training new lunchroom staff members on policies and procedures.
- Familiarized students with and enforced appropriate behavioral guidelines and consequences for lunchroom and recess periods.
- Monitored students in dining area and serving lines with focus on order and safety.
- Assisted students in opening lunch bags and beverage containers.
- Supervised students on playground through observation and monitoring, keeping close physical proximity.
- Supervised children on playground equipment to minimize mishaps, notifying management of equipment in need of repair.
- Monitored children, checking for receipt of utensils, milk, juice and other supplies for lunchtime.
- Intervened to prevent inappropriate behavior, reporting major behavior issues on office referral form.
- Modeled respectful behavior and used appropriate problem-solving strategies.
- Inspected playground prior to students' arrival for hazardous materials.
- Escorted students to and from lunchroom, lockers and nurse's office as necessary.
- Handled on-site conflict resolution, referring incidents to principal when appropriate.
Driller
Iroquois Woodworking
Schaumburg, Illinois
05.1990 - 07.2002
- Kept detailed records of all drill activities including depths reached, pressures encountered.
- Operated and maintained drilling equipment.
- Adhered strictly to company policies pertaining to health and safety regulations.
- Consulted with engineers regarding design specifications for each project.
- My job was drilling shipping panels and shims. Helping with breaking down the wood to the size needed for each order.
Meat Department Clerk
Super Kmart Center
Elk Grove Village, Illinois
09.1995 - 04.1996
- Monitored stock levels to ensure adequate supply was available at all times.
- Ensured product rotation to maintain freshness, checked expiration dates and removed outdated items.
- Received daily shipments of fresh meat products from suppliers.
- Participated in weekly inventory counts by counting merchandise in each cooler and freezer compartment.
- Stocked shelves with merchandise to ensure optimal inventory levels were maintained.
- Followed all food safety guidelines while handling raw meats throughout the day.
- Maintained a clean and orderly work area in accordance with health and safety regulations.
- Assisted customers in selecting cuts of meat according to their needs.
- Provided customer service and answered customer questions regarding the selection, quality, and pricing of meats.
- Adhered to company policies regarding safe handling of hazardous materials.
- Performed other duties as assigned by management such as stocking frozen foods section or helping out other departments during peak hours.
- Weighed, packaged, priced and labeled items for sale in the department.
- Unloaded deliveries from vendors into store storage areas or onto shelves in the department.
- Priced, dated, wrapped and bagged meat products using department scales and stocked and rotated merchandise shelves, cases and displays for fresh and frozen meat.
- Recommended meat items to customers in response to expressed needs or preferences, offered samples and cheerfully cut meats to customer's specifications.
- Responded to customer questions with friendly and knowledgeable service about cuts and types of meat.
- Monitored point-of-purchase signs and displays and distributed recipe cards, product coupons, promotional material and information on complimentary foods to customers.
- Adhered to department procedures for safety management, meat handling and prevention of cross-contamination.
- Checked products for temperature and expiration dates to maintain consumer safety.
- Reported out-of-stock products to appropriate personnel.
- Reviewed dates on product labels to take appropriate action.
- Assessed food for freshness before stocking cases or rotating products.
Pizza Shop Assistant
Pizza Factory of Barrington
Barrington, IL
10.1994 - 04.1995
- Provided excellent customer service at all times.
- Prepared pizzas according to customer specifications, including selecting appropriate toppings.
- Managed phone calls from customers placing orders or inquiring about menu items.
- Operated cash register to process customer orders and payments.
- Cleaned kitchen surfaces and equipment after each shift.
- Communicated any special instructions for orders to kitchen staff promptly and accurately.
- Assisted other team members in closing duties such as cleaning up stations, counting money.
- Assisted with restocking supplies as needed.
- Followed company policies and procedures regarding food preparation techniques.
- Monitored quality control of products being prepared for sale or delivery.
- Greeted customers upon arrival and provided menu information.
- Maintained a clean and sanitary work environment in compliance with health regulations.
- Performed light maintenance tasks such as sweeping floors, mopping spills.
- Complied with all local, state, federal laws related to handling food safely.
- Adhered to safety protocols while preparing food items such as cutting boards, oven mitts.
- Ensured that all orders were accurate before delivery or pickup by the customer.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Kept customer and food preparation areas clean and well-organized.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Maintained safe food handling practices to prevent germ spread.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Processed payments on cash register and counted back bills and change to patrons.
- Assembled and served meals according to specific guest requirements.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Scrubbed and polished counters to remove debris and food.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
School Substitute
ESS
Education
High School Diploma -
James B Conant
Hoffman Estates, IL05-2000
Some College (No Degree) - Anthropology
William Rainey Harper College
Palatine, ILSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Attention to Detail
- Organization
- Dependable and Responsible
- Planning
- Decision-Making
- Multitasking
- Customer Relations
- Microsoft Word
- Excellent Communication
Hobbies
- When I am not running errands, managing our farm and driving my last 2 minor children around, I like to paint, dabble in new crafts and bake. I enjoy the outdoors and spending time with our animals.
Timeline
School Substitute
ESS
11.2024 - Current
Office Assistant
Vince’s Rowing
06.2020 - 02.2022
PTA President
Albert Einstein Elementary School
07.2018 - 01.2019
Lunch Supervisor
Albert Einstein Elementary School
08.2000 - 06.2003
Small Business Owner
Professional Recovery Inc
07.1998 - 03.2013
Meat Department Clerk
Super Kmart Center
09.1995 - 04.1996
Pizza Shop Assistant
Pizza Factory of Barrington
10.1994 - 04.1995
Driller
Iroquois Woodworking
05.1990 - 07.2002
High School Diploma -
James B Conant
Some College (No Degree) - Anthropology
William Rainey Harper College
School Substitute
ESS