Jamie Siebert
Arlington,TX
Summary
Experienced and dedicated insurance adjuster and skilled arbitrator with strong leadership and mentorship abilities. Proven track record of effectively managing insurance claims through the arbitration process. Strong analytical skills, attention to detail, and in-depth knowledge of the subrogation and arbitration process. Developed leadership and mentorship skills by assisting and mentoring peers to ensure claims handled efficiently and accurately. Committed to guiding and empowering others, while ensuring ethical and high-quality claim resolution.
Overview
16
16
years of professional experience
Work History
Arbitration and Subrogation Specialist
Progressive Insurance
08.2015 - Current
- Coordinate recovery of claim payments on behalf of insureds
- Negotiate with other insurance representatives, claimants, and attorneys to settle subrogation timely, both orally and in writing
- Gather evidence to include statements, scene evidence, police reports, and video evidence for intercompany arbitration response to defend insureds
- Knowledge of State and Federal liability statutes
- Analyze facts and exercise sound judgement to arrive to liability conclusions
Loan-in Qualified Sub Supervisor
Progressive Insurance
05.2023 - 10.2023
- Led a General Arbitration Response team as well as a Senior Injury Arb response team
- Facilitated arbitration response training by scheduling mentors, setting up and scheduling training dates and ensuring smooth transitions for new arbitration reps
- Scheduled monthly 1:1 meetings with team members and monthly team huddles
- Collaborated and executed DEI activities
- Maintained work excellence and optimized claim handling through establishment of accountability standards.
Claims Generalist Associate
Progressive Insurance
06.2007 - 08.2015
- Personal Auto and Commercial Auto
- Interview or correspond with claimant and witnesses, and consult police records
- Investigated accidents or incidents to determine cause and extent of damage
- Researched and analyzed complex claims to determine next steps and possible outcomes
- Develop relationships and good rapport with customers
- Analyzed and addressed escalated claims to resolve issues quickly
- Examine and investigate insurance policies to determine coverage
- Ensure that all damage is consistent with reported accident details
- Pay and process claims within designated authority level.
Education
Bachelor of Science - Hotel, Restaurant, and Institutional Management
The Pennsylvania State University
University Park, PA05.2006
Skills
Strong organizational and problem-solving skills
Excellent verbal and written communication skills
Ability to multi-task, prioritize, and work independently
Passionate in work environment, team engagement, and building relationships with team members
Demonstrated ability to coach, mentor, and lead others
Timeline
Loan-in Qualified Sub Supervisor
Progressive Insurance
05.2023 - 10.2023
Arbitration and Subrogation Specialist
Progressive Insurance
08.2015 - Current
Claims Generalist Associate
Progressive Insurance
06.2007 - 08.2015
Bachelor of Science - Hotel, Restaurant, and Institutional Management
The Pennsylvania State University
Similar Profiles
Cynthia FortuneCynthia Fortune
Commercial Claims Generalist HEFO/BOP at Progressive InsuranceCommercial Claims Generalist HEFO/BOP at Progressive Insurance
Senthilkumar PerumalSenthilkumar Perumal
IT Apps Programmer Lead at Progressive InsuranceIT Apps Programmer Lead at Progressive Insurance
Ron BarberRon Barber
Property Claims Adjuster at Progressive InsuranceProperty Claims Adjuster at Progressive Insurance
Niya HinesNiya Hines
Claims Adjuster at Progressive InsuranceClaims Adjuster at Progressive Insurance
TEMITOPE ADENISIMITEMITOPE ADENISIMI
Customer Service Representative Manager at Fa Tax ServicesCustomer Service Representative Manager at Fa Tax Services