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Teacher (Special Education) - Eastman YDC - Eastman, GA (Nsc)

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Dynamic professional with extensive experience at State Farm, excelling in problem-solving and relationship management. Proven track record in negotiating settlements and ensuring legal compliance in complex claims. Adept at analyzing data to drive effective resolutions, enhancing client satisfaction and operational efficiency. Committed to delivering results in high-pressure environments.

Experienced and dedicated insurance adjuster and skilled arbitrator with strong leadership and mentorship abilities. Proven track record of effectively managing insurance claims through the arbitration process. Strong analytical skills, attention to detail, and in-depth knowledge of the subrogation and arbitration process. Developed leadership and mentorship skills by assisting and mentoring peers to ensure claims handled efficiently and accurately. Committed to guiding and empowering others, while ensuring ethical and high-quality claim resolution.

An accomplished and qualified professional with a comprehensive educational background and skills demonstrated through 18 years of experience. Business-minded with exemplary skills in customer service, time management and service coordination. Delivers exemplary customer and client satisfaction. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Establishes and maintains strategic relationships. Provides supportive assistance to teams, cultivates and builds the workforce and the company brand by collaboratively engaging the leaders, talent support, and employees.


  Chose to work in the insurance industry, looking for a career, not just a job.
  Started in auto claims but wanted something more.
  Promoted to Subrogation and found a home. Employed 16 years as a Sr. Subrogation Representative, handling 5-6 states in recovery. Part of daily activities include reviewing files for potential subrogation filing.
  Training with Arbitration Forums completed becoming a panelist and Certified Special Arbitrator
  In 2023, hearing over 1800 arbitration filings. Writing contentions, supporting evidence and having a positive outcome is fulfilling and interesting.
  Held an adjuster license for 16 years with Texas Home State
  Classes and courses completed timely make certain CE requirements are up to date.
  SCLA and AIC designations.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Misty Rich

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GEICO
Macon

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GEICO
Macon

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GEICO
Macon

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Georgia Military College
Warner Robins, GA

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