Ashley Parrish
Mount Juliet
Summary
Dynamic professional with extensive experience at State Farm, excelling in problem-solving and relationship management. Proven track record in negotiating settlements and ensuring legal compliance in complex claims. Adept at analyzing data to drive effective resolutions, enhancing client satisfaction and operational efficiency. Committed to delivering results in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Defensive Subrogation and Arbitration
State Farm
Mount Juliet
12.2025 - Current
- Analyze auto/property claims, verify coverage, determine liability, and gather evidence for both incoming demands, and outgoing subrogation opportunities.
- Prepare, file, and respond to arbitration claims, crafting compelling contentions, and handling cases through completion, often using platforms like Arbitration Forums.
- Negotiate settlements with other carriers, manage attorney fees, and resolve disputes, focusing on cost-effective resolutions.
- Apply insurance regulations, statutes, and policy rules to coverage and liability decisions, including identifying affirmative defenses.
- Maintain detailed records, manage files, and communicate with clients and internal teams.
- Act as a defense against subrogation claims, potentially serving as an arbitrator, and ensuring compliance with guidelines.
Auto Claims Associate
State Farm
Mount Juliet
08.2023 - Current
- Analyze complex claims issues, ensuring compliance with regulatory standards.
- Investigate insurance claims to recover funds from negligent third parties responsible for causing the loss.
- Analyze claim data, gather evidence, identify liable parties, negotiate settlements with third parties or their insurers, and potentially involve attorneys to pursue litigation if necessary.
- Utilize analytical skills to ensure accuracy in evaluations.
- Build strong relationships with clients, improving communication and satisfaction levels.
- Negotiate collections effectively, ensuring compliance with regulatory standards and company policies.
- Manage financial documentation and payment processes, guaranteeing timely and accurate settlements.
Part Time Hostess/Dishwasher/Server Assistant
Oak Steakhouse
Nashville
08.2019 - Current
- Manage the flow of orders from servers to cooks and then to tables, ensuring accuracy, correct timing, and presentation.
- Communicate with staff, monitor food quality, resolve issues to improve overall efficiency and customer satisfaction.
- Support servers to ensure a smooth dining experience by clearing and set-up of tables, restocking server stations, delivering food and drinks, assisting guests with needs, and maintaining the cleanliness of the dining area.
- Communicated with kitchen staff to streamline order preparation and service flow.
- Assisted in training new staff on expediting processes and operational procedures.
- Maintained cleanliness of dining areas and service stations throughout shifts.
Property Manager
Coleman Realty Co.
Nashville
08.2018 - 08.2023
- Administered contracts for property services, ensuring compliance with all regulations and codes.
- Communicated with insurance carriers and agencies to maintain compliance and protect property interests.
- Coordinated maintenance and repairs while resolving tenant issues in line with management policies.
- Maintained detailed records of financial activities and property status.
Education
Applied Science and Health -
Volunteer State Community College
GallatinBachelor of Business -
Middle Tennessee State University
MurfreesboroSkills
- Problem solving
- Relationship management
- Customer service
- Settlement payments
- Negotiates settlements
- Legal compliance
- Analytical skills
- Compliance knowledge
References
References available upon request
Timeline
Defensive Subrogation and Arbitration
State Farm
12.2025 - Current
Auto Claims Associate
State Farm
08.2023 - Current
Part Time Hostess/Dishwasher/Server Assistant
Oak Steakhouse
08.2019 - Current
Property Manager
Coleman Realty Co.
08.2018 - 08.2023
Applied Science and Health -
Volunteer State Community College
Bachelor of Business -
Middle Tennessee State University