Jamie Simo
Medford,MA
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Banking Operations Specialist
Century Bank
Medford, MA
10.2020 - 06.2021
- Prepared, sorted and distributed [Type] reports to appropriate branches.
- Executed wire transfers, stop payments and account transfers.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Closed and opened checking and savings accounts for clients
- Completed daily recon reports.
General Manager
Domino's Pizza
East Boston, MA
09.2018 - 07.2020
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Managed budget implementations, employee reviews, training, and schedules.
Assistant Manager
Domino's Pizza
Medford, MA
08.2017 - 09.2018
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Placed weekly food and beverage orders to avoid any shortages within the week.
- Assisted General Manager in training new employees to ensure a positive store culture.
- Constantly completed customer orders in a timely fashion with quality and precision.
Sales Associate
JCPenney
Salem, NH
11.2016 - 08.2017
- Engaged with customers to effectively build everlasting relationships.
- Assisted customers locate products. This included locating out of stock store items at other JCPenney locations.
- Operated cash register responsibly and effectively to ensure an unforgettable customer experience.
- Accommodated in opening up JCPenney credit cards for customers who agreed in doing so.
Education
High School Diploma -
Lawrence High School
Lawrence, MA06.2016
Skills
- Customer Service-Oriented
- Relationship Building
- Problem Solving
- Team Leadership
- Team Cooperation
- Time Management
- Event Scheduling
- Recordkeeping and Documentation
- Honest and Ethical
- Attention to Detail
- Task Prioritization
Languages
English
Spanish
Timeline
Banking Operations Specialist
Century Bank
10.2020 - 06.2021
General Manager
Domino's Pizza
09.2018 - 07.2020
Assistant Manager
Domino's Pizza
08.2017 - 09.2018
Sales Associate
JCPenney
11.2016 - 08.2017
High School Diploma -
Lawrence High School