Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Soledad

Richmond,UT

Summary

Proven Staff Accountant at Tyler Technologies, adept in data entry and problem-solving, significantly enhanced operational efficiency and customer satisfaction. Excelled in cross-functional support and customer relations, demonstrating adaptability and commitment to excellence. Streamlined mail processing at RR Donnelley, achieving a notable reduction in delivery errors.

Overview

15
15
years of professional experience

Work History

Staff Account

Tyler Technologies
02.2019 - Current
  • Assisted with daily operations to ensure smooth workflow.
  • Supported team members, contributing to efficient task completion.
  • Coordinated resources for improved operational efficiency.
  • Enhanced staff productivity by organizing team activities.
  • Collaborated with colleagues to achieve department goals.
  • Resolved issues promptly, maintaining high service standards.
  • Enhanced customer satisfaction by providing timely support.

Mail Processing Clerk

RR Donnelley
04.2010 - 02.2019
  • Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
  • Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
  • Actively participated in safety meetings and workshops, contributing to a secure and accident-free workplace environment.
  • Safeguarded sensitive information by adhering to strict confidentiality protocols when handling personal correspondence.
  • Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
  • Coordinated with team members to manage heavy workloads, ensuring timely completion of all assigned tasks while maintaining high-quality standards.
  • Operated mail processing equipment proficiently, minimizing downtime due to malfunctions or user error.
  • Demonstrated adaptability by quickly learning new technologies and processes introduced into daily operations for increased effectiveness.
  • Delivered consistent performance under pressure during peak mailing seasons, effectively managing increased volumes without compromising service quality or efficiency.

Education

Bachelor of Science - Business Administration

Western Governors University
Salt Lake City, UT
10-2021

Skills

  • Data entry
  • Task management
  • Document preparation
  • Problem solving
  • Report generation
  • Cross-functional support
  • Customer relations skills
  • Cash handling
  • Customer support
  • Recordkeeping expertise

Timeline

Staff Account

Tyler Technologies
02.2019 - Current

Mail Processing Clerk

RR Donnelley
04.2010 - 02.2019

Bachelor of Science - Business Administration

Western Governors University

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Jamie Soledad