Summary
Overview
Work History
Education
Skills
Timeline
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JAMIE SOTO

Woodbridge,VA

Summary

Outgoing and dependable candidate interested in a job opportunity that allows me to contribute my skills and learn new ones. Skilled in providing exceptional customer service in various roles, including hostess and server positions, ensuring guest satisfaction and efficient operations. Adept at managing multiple tasks and communicating effectively with customers.

Overview

5
5
years of professional experience

Work History

Client Care Coordinator

Pack Animal Care
01.2024 - Current
  • Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
  • Developed strong relationships with clients to build trust and loyalty, resulting in repeat business.
  • Administered transaction settlements and maintained receivable accounts.
  • Created monthly schedules for employees and managed inventory.
  • Managed communications with approximately 50 clients each day through various channels including phone, appointments, and emails.
  • Monitored and directed social media content.
  • Updated and maintained thorough documentation of patient information.

KENNEL TECHNICIAN

OLD BRIDGE VETERINARY HOSPITAL
04.2021 - 08.2021
  • Walked and fed animals, ensuring their well-being and proper nutrition.
  • Administered medications, improving animal health and recovery rates.
  • Maintained cleanliness of kennels, enhancing hygiene and living condition.

HOSTESS/SERVER

Ruby Tuesday
09.2020 - 01.2021
  • Greeted and seated guests, ensuring efficient table turnover and customer satisfaction.
  • Maintained cleanliness and organization of dining area.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Answered phone calls, managed reservations, and coordinated takeout orders.

PET SITTER/DOG WALKER

11.2019 - 11.2020
  • Cared for multiple pets, including dogs and cats, for durations ranging from days to weeks.
  • Maintained a consistent feeding, exercise, and medication schedule.
  • Communicated regularly with pet owners, providing updates and addressing any concerns promptly.

Education

HIGH SCHOOL DIPLOMA -

C.D. Hylton High School
07.2021

Skills

  • Veterinary experience
  • Front desk
  • Animal Care
  • Customer service
  • Medication Administration
  • Fluent in Spanish/English

Timeline

Client Care Coordinator

Pack Animal Care
01.2024 - Current

KENNEL TECHNICIAN

OLD BRIDGE VETERINARY HOSPITAL
04.2021 - 08.2021

HOSTESS/SERVER

Ruby Tuesday
09.2020 - 01.2021

PET SITTER/DOG WALKER

11.2019 - 11.2020

HIGH SCHOOL DIPLOMA -

C.D. Hylton High School

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JAMIE SOTO