Jamie Stewart
Citronelle
Summary
Results-oriented operations leader with extensive experience in streamlining workflows and implementing financial controls. Known for developing training programs that improve compliance and care quality, while leveraging data analysis to drive informed decision-making.
Overview
19
19
years of professional experience
Work History
Director of Operations
Amedisys Home Health of Mobile
Mobile, AL
03.2014 - Current
- Streamlined operational workflows, enhancing service delivery and patient satisfaction.
- Implemented strategic initiatives to optimize resource allocation and improve financial performance.
- Led cross-functional teams in executing quality improvement projects across multiple service lines.
- Analyzed operational data to identify trends, driving informed decision-making processes.
- Developed training programs for staff, increasing compliance with regulatory standards and improving care quality.
- Collaborated with clinical teams to enhance patient outcomes through effective care coordination strategies.
- Monitored key performance indicators, identifying areas for process enhancements and efficiency gains.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Mentored and coached team members to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Established and monitored quality assurance standards to achieve operational excellence.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
RN Case Manager
Deaconess Home Health
Laurel, MS
01.2007 - 03.2014
- Coordinated comprehensive care plans for patients, ensuring alignment with healthcare goals and patient needs.
- Conducted regular assessments to monitor patient progress and adjust care strategies as required.
- Collaborated with interdisciplinary teams to optimize patient outcomes through effective communication and resource management.
- Educated patients and families on health management, promoting adherence to treatment plans and preventive measures.
- Streamlined documentation processes within electronic health record systems to enhance accuracy and accessibility of patient information.
- Advocated for patient rights and needs, facilitating access to necessary resources and support services in the community.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
Education
Associate Degree in Nursing - Nursing
Jones County Junior College
Ellisville, MSSkills
- Operational efficiency
- Operations oversight
- Strategic planning
- Strategic planning and execution
- Process improvement
- Quality assurance
- Workforce planning
- Leadership training
- Performance analysis
- Schedule oversight
- Risk mitigation
- Resource allocation
- Financial controls implementation
- Operations management
- Teamwork and collaboration
- Team leadership
- Employee development
- KPI tracking
- Business leadership
- Effective leader
- Staff hiring
- Employee motivation
Timeline
Director of Operations
Amedisys Home Health of Mobile
03.2014 - Current
RN Case Manager
Deaconess Home Health
01.2007 - 03.2014
Associate Degree in Nursing - Nursing
Jones County Junior College