Jamie Stokes
Lawrence,KS
Summary
Dynamic and highly reliable professional with extensive experience in customer service and data management. At Presto C-Stores, I led operations, enhancing team productivity and customer satisfaction. Proficient in data entry and adept at handling difficult customers, I thrive in fast-paced environments while ensuring compliance with regulations.
Overview
14
14
years of professional experience
Work History
Bartender
Stinkies Other Side
Oskaloosa, KS
10.2024 - Current
- Prepare and serve a variety of cocktails and beverages efficiently during peak hours.
- Handled cash transactions accurately, ensuring secure payment processing and balanced cash drawers.
- Served high customer volumes during special events, nights, and weekends.
- Maintained cleanliness and organization of bar area to ensure optimal customer experience.
- Assisted in inventory management by tracking stock levels and reporting shortages to management.
- Engaged with customers to provide personalized service and recommendations based on preferences.
Traveling Event Bartender
Tacos and Tequila Festival
Olathe, KS
05.2022 - Current
- Provided exceptional customer service in high-pressure festival environment.
- Prepared and served a diverse range of cocktails and beverages efficiently.
- Managed cash register, ensuring accurate transactions and handling of payments.
- Collaborated with event staff to maintain cleanliness and organization of bar area.
- Trained new bartending staff on beverage preparation and customer interaction protocols.
Medical Data Entry Specialist
Home O2 for U - Lincare
Lawrence, KS
08.2017 - 11.2023
- Entered and maintained patient data in electronic health record systems.
- Ensured accuracy of medical records through meticulous data verification processes.
- Collaborated with healthcare professionals to gather necessary patient information.
- Trained new staff on data entry protocols and system navigation.
- Streamlined data entry workflows to enhance operational efficiency.
- Assisted in maintaining HIPAA compliance with strict adherence to privacy regulations during data entry tasks.
Store Manager
Presto C-Stores
Lawrence, KS
02.2012 - 08.2017
- Led daily operations to ensure exceptional customer service and store performance.
- Developed and implemented inventory management strategies to optimize stock levels.
- Trained, mentored, and supervised staff to enhance team productivity and engagement.
- Analyzed sales data to identify trends and drive strategic merchandising decisions.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
GED -
George Washington High
Denver, COSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Customer service expertise
- Handling difficult customers
- ABC regulations
- HIPAA compliance
- Data entry speed
- Deadline management
- Health information systems
- Independent work
- Typing accuracy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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