Jamie Taylor

• Coordinated care plans to enhance patient navigation through complex healthcare systems.
• Educated patients about treatment options, fostering informed decision-making and adherence to care protocols.
• Collaborated with multidisciplinary teams to streamline communication and improve patient outcomes.
• Developed and implemented strategies to reduce barriers in accessing healthcare services for diverse populations.
• Assisted in the development of nurse navigation program, streamlining patient care coordination.

• Promote, educate, and sell medical aesethic services, products and perform treatments
• Ensure client safety and educate treatment procedures including pre and post treatment guidelines
• Collaborate with sales and operations teams to achieve company and clinic goals
• Participate in problem solving by providing appropriate solutions and recovery through critical thinking skills

• Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
• Offered triage services to patients via telephone or email in cases where in-person assessment is not possible.
• Prioritized numerous activities by continually updating information, controlling scheduling and corresponding with contacts via phone and email.

• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Collected and documented patient medical information such as blood pressure and weight.
• Taught patients about medications, procedures and care plan instructions.
• Called and faxed pharmacies to submit prescriptions and refills.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.

Magna cum laude graduate