Summary
Overview
Work History
Education
Skills
Timeline
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Jamie Thompson

Rochester,NY

Summary

Detail-oriented beverage specialist with a proven track record in maximizing business revenues through exceptional customer service and high-quality drink preparation. Demonstrates strong teamwork and adaptability in fast-paced environments, ensuring all customer needs are met efficiently. Recognized for excellent money handling, problem-solving, and time management skills while adhering to safe drink service regulations.

Overview

10
10
years of professional experience

Work History

Bartender

Del Lago Resort And Casino
Waterloo, NY
12.2023 - Current
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Performed opening and closing duties including restocking supplies.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Bartender Shift Manager

The Barrel
Rochester, NY
11.2014 - 11.2023
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Trained new employees to perform duties.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Managed drink orders efficiently.

Education

Associate of Science - Medical Assistant

Bryant & Stratton College
Rochester, NY
06-2017

Skills

  • Cocktail preparation
  • Cash handling
  • Employee training
  • Customer service
  • Team collaboration
  • Strong multitasking
  • Mixology
  • Outgoing personality

Timeline

Bartender

Del Lago Resort And Casino
12.2023 - Current

Bartender Shift Manager

The Barrel
11.2014 - 11.2023

Associate of Science - Medical Assistant

Bryant & Stratton College
Jamie Thompson