Jamie Trott
West Middlesex,PA
Summary
Compassionate, highly-movtivated and dynamic Hospice RN with proven leadership at Gentiva Hospice, excelling in case management and staff supervision. Expert in developing tailored care plans and enhancing team productivity through effective communication and critical thinking. Skilled in fast-paced environments, prioritizing patient needs and delivering high-quality care. Strong communication abilities ensure effective collaboration with healthcare teams. Improved patient satisfaction through attentive service and advocacy.
Overview
23
23
years of professional experience
Work History
Hospice RN-Patient Care Manager/Supervisor
Gentiva Hospice
New Castle, Pennsylvania
11.2024 - Current
- Supervise daily operations to ensure compliance with company policies and procedures.
- Coordinate workflow among team members, enhancing productivity and efficiency.
- Conduct regular performance evaluations, providing actionable feedback to team members.
- Monitor employee productivity, delivering constructive coaching to foster improvement.
- Identify process improvement opportunities, achieving cost reductions and increased productivity.
- Lead weekly IDG team meetings to address issues and plan future actions effectively.
- Manage staff scheduling, ensuring adequate coverage during peak times and projects.
- Maintain positive relationships with colleagues and management for effective collaboration.
Hospice RN case Manager
Gentiva Hospice
New Castle, Pennsylvania
09.2023 - 11.2024
- Assessed physical, mental, and psychosocial health status to develop tailored care plans.
- Provided emotional support and counseling for patients with chronic illness and end-of-life concerns with comfort as goal.
- Monitored treatment plan effectiveness and made necessary adjustments based on evaluations.
- Advocated for patient needs within interdisciplinary teams to ensure comprehensive care.
RN-DON/Clinical Care Manager
Enlivant-Garden Way Place Senior Living-PCH
Hermitage, Pennsylvania
04.2019 - 08.2023
- Managing all aspects of senior living in personal care home including care plan discovery, assessing and implementing individualized plans of care for residents, medication management/monitoring, resident and staff education, infection prevention and management, QCI planning/meetings, safety meetings/committee, rehospitalization committee, MD orders and apt, lab and procedure scheduling, assessing mobility, elopement risks, mini mental exams, obtaining ADL equipment, weekly documentation, medication tech training, overseeing all direct care staff, staff scheduling, coordination with MD/families/third party providers such as home health and hospice, following all state and company regulation, policies and procedures.
RN Case Manager
Family Home Health Services-QLS
04.2014 - 03.2019
- Case Management for various patients returning from hospital of acute and chronic illness, co-morbities, surgical procedures or IV infusions, requiring home health care and monitoring. Develop plan of care and goals to include prevention of re-hospitalization following CMS guidelines, provide education for patient and caregiver including medication management, disease process/management. Skilled in IV administration, picc and midlines, mediports, various cardiac managements such as life vest, new pacemaker placement, trach teaching and care, wound care including surgical, packing, and wound vacs, LVAD experience, venipunctures, foley catheters, tube feedings and drains, orthopedic procedures.
- Award received for 'Going Above and Beyond' nominated by peers.
RN Case Manager
Personal Touch Home Health-New Castle
05.2013 - 04.2014
- RN Case management home health care as stated above.
RN/GN/US/CNA
Jameson Health System
08.2002 - 05.2013
- 2012-2013-RN Acute Care/Med Surg/Telemetry
- 2004-2012 CNA, Unit Secretary, Student Nurse Extern, Graduate Nurse- Med Surg/Cardiac/Telemetry
- 2002-2004 CNA at Jameson Care Center SNF
Education
DIPLOMA OF NURSING -
JAMESON MEMORIAL HOSPITAL SCHOOL OF NURSING
New Castle, PA05.2012
PREREQUISITES -
BUTLER COUNTY COMMUNITY COLLEGE
Butler, PA01.2009
Skills
- Nursing Leadership and Management
- Highly organized and flexible
- Diligent in prioritization
- Detail orientation
- Autonomy
- Multitasking proficiency
- Time management
- Efficient verbal and nonverbal communication
- Computer technology proficiency
- Microsoft Word, Outlook, PowerPoint, Excel, EMR
- Critical thinking
- Creativity
- Interdisciplinary collaboration
- Care plan development
- Regulatory compliance
- Case management
- Staff supervision
- Workflow coordination
- Quality improvement
- Constructive feedback
Timeline
Hospice RN-Patient Care Manager/Supervisor
Gentiva Hospice
11.2024 - Current
Hospice RN case Manager
Gentiva Hospice
09.2023 - 11.2024
RN-DON/Clinical Care Manager
Enlivant-Garden Way Place Senior Living-PCH
04.2019 - 08.2023
RN Case Manager
Family Home Health Services-QLS
04.2014 - 03.2019
RN Case Manager
Personal Touch Home Health-New Castle
05.2013 - 04.2014
RN/GN/US/CNA
Jameson Health System
08.2002 - 05.2013
DIPLOMA OF NURSING -
JAMESON MEMORIAL HOSPITAL SCHOOL OF NURSING
PREREQUISITES -
BUTLER COUNTY COMMUNITY COLLEGE
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