Talented professional considered knowledgeable leader and dedicated problem solver. Brings [Number] years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
27
27
years of professional experience
Work History
Service Manager
American Power Systems (formerly Conley Equipment
04.2011 - Current
Coordinated with sales, engineering and procurement Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Developed and maintained relationships with customers through face to face meetings and open lines of communication.
Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
Achieved project deadlines by coordinating with contractors to manage performance and workplace safety.
Maintained open communication by presenting regular detailed project status updates to customers and senior management
Analyzed preventive maintenance reports to identify issues and recognize new opportunities for additional work
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Developed detailed plans based on broad guidance and direction.
Improved staffing during busy periods by creating employee schedules and coordinating the logistics of tools and material
Controlled costs to keep business operating within budget and increase profits.
Residential Realtor
Coldwell Banker
11.2009 - 04.2011
Successfully relocated and retained a large personal client base of Buyers and Sellers
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Wrote contracts to outline sales and purchases of properties.
Residential Realtor
Lisa James Otto County Properties
03.2002 - 11.2009
Consistently ended sales year in 5 top sales associate with year over year growth with multi-million dollar totals
Identified and developed team approach selling strategy elevated total sales while reducing individual team member expenses
Key associate in opening and growth of satellite branch leveraging existing brand loyalty and implementation of new technology
Assisted in training of new agents to increase brand/location awareness in market while increasing total branch leads
Senior Project Manager
Powerware Ivensys / Formally Cactus Integration
05.1999 - 12.2001
Developed and implemented project plans and budgets to ensure successful execution.
House Painter
The Painted Son
06.1997 - 05.1999
Managed daily operations by scheduling and coordinating appointments,
Estimate project costs.
Read blueprints and instructions
Substitute Teacher, K-5
Central Bucks School District
09.1996 - 05.1999
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Education
Bachelor of Arts - Elementary Education
University of Illinois At Chicago
Chicago, IL
05.1996
Associate of Arts - Photographic, Film, And Video Technology
Bucks County Community College
Newtown, PA
05.1992
Skills
Work Planning and Prioritization
Schedule Management
Resource Allocation
Proficient in microsoft office
Performance Evaluations
Workplace Safety
Multiple Priorities Management
Project Planning
After-Sales Support
Timeline
Service Manager
American Power Systems (formerly Conley Equipment
04.2011 - Current
Residential Realtor
Coldwell Banker
11.2009 - 04.2011
Residential Realtor
Lisa James Otto County Properties
03.2002 - 11.2009
Senior Project Manager
Powerware Ivensys / Formally Cactus Integration
05.1999 - 12.2001
House Painter
The Painted Son
06.1997 - 05.1999
Substitute Teacher, K-5
Central Bucks School District
09.1996 - 05.1999
Bachelor of Arts - Elementary Education
University of Illinois At Chicago
Associate of Arts - Photographic, Film, And Video Technology
Bucks County Community College
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