Summary
Overview
Work History
Education
Skills
Timeline
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Jamie Valle-Zelaya

San Antonio

Summary

Dedicated security professional with military experience as an Active Duty Soldier in the US Army. Proven expertise in incident reporting and emergency response, enhancing safety protocols at Tap Security LLC. Recognized for superior customer service and a strong work ethic, effectively managing access control and ensuring a secure environment for all.

Overview

24
24
years of professional experience

Work History

Security Officer

Tap Security LLC
12.2023 - Current
  • Monitored security systems, ensuring prompt response to alarms and incidents.
  • Conducted regular patrols to deter criminal activity and maintain safety protocols.
  • Assisted in training new security personnel on operational procedures and emergency protocols.
  • Collaborated with law enforcement during investigations and incident reports.
  • Implemented access control measures, verifying identification of individuals entering premises.
  • Maintained accurate logs of daily activities, incidents, and visitor entries/exits.
  • Responded swiftly to emergencies, administering first aid when necessary before medical assistance arrived.
  • Evaluated security processes, recommending enhancements for improved safety measures.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.

Active Duty Soldier

US Army
08.2001 - 02.2010

Radio and Sat Comms

Supply/Logistics NCO

Human Resources Specialist


(Across 2 enlistments)

Education

High School Diploma - General Studies

Central Georgia Technical College
Macon, GA
06.2001

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • Detail-oriented
  • CCTV monitoring
  • Superior customer service
  • Emergency response
  • Access control
  • Patrol operations
  • Security screenings
  • Conflict de-escalation
  • Visitor tracking
  • Access control management
  • Security equipment operation
  • Metal detector operation
  • Personnel screening
  • Military experience
  • Emergency evacuation procedures
  • Interior and exterior patrol
  • Shift work experience
  • Alarm monitoring
  • Building lockdown coordination
  • High level of integrity
  • Entrance control
  • Identification verification
  • Access badge distribution
  • Work ethic
  • Workplace safety
  • Patrolling
  • Verbal and written communication
  • Reliability
  • Punctuality
  • Security camera monitoring
  • Security protocols
  • Reporting skills
  • ID verification
  • Emergency awareness

Timeline

Security Officer

Tap Security LLC
12.2023 - Current

Active Duty Soldier

US Army
08.2001 - 02.2010

High School Diploma - General Studies

Central Georgia Technical College