Work-life balanceCompany CultureWork from home optionCareer advancementPersonal development programs401k matchPaid time offPaid sick leaveStock Options / Equity / Profit Sharing
25
years of professional experience
Work History
Arbitration Case Specialist
7 Months
FINRA | Chicago, IL | 03.2026 - Current
Provide exceptional customer service when responding to inquiries on FINRA arbitration policies, service of pleadings, case status, fee assessments, and ODR portal use.
Analyze initial pleadings to confirm jurisdiction and compliance with Code of Arbitration Procedure requirements.
Prepare cases for service and draft deficiency notices for incomplete claims or reservice needs.
Perform additional tasks efficiently and accurately, in a fast-paced environment and under tight time constraints.
Paralegal II
1 Year 2 Months
City of Chicago | Chicago, IL | 07.2024 - 09.2025
Coordinated subpoenas, discovery requests, and deadline tracking for attorneys.
Reviewed document production for relevance, privilege, and any necessary redactions.
Created spreadsheets to track case information and deadlines.
Operations Clerk
3 Years 11 Months
United States District Court | Austin, TX | 02.2020 - 01.2024
Processed district court case filings and updated docket records.
Responded to public inquiries using district court procedures and clerk guidelines.
Assisted in developing standard operating procedures for operations team.
Collaborated with co-workers to support general office operations.
Legal Assistant
4 Years 3 Months
District of Minnesota Federal Defender's Office | Minneapolis, MN | 10.2014 - 01.2019
Greeted clients upon arrival at office and provided assistance as needed.
Provided legal and administrative support to attorneys by managing calendars; organizing files; preparing correspondence; filing court documents; and communicating case updates to clients.
Maintained confidential client files and litigation documents.
Hotel Front Desk Clerk
5 Months
The Boatslip Resort | Provincetown, MA | 04.2009 - 09.2009
Greeted guests and completed check-in and check-out at waterfront resort front desk.
Managed reservations, room changes, and booking updates for resort guests.
Answered calls and provided information about lodging, amenities, and local attractions.
Resolved guest concerns with calm communication and prompt service.
Retail Sales Associate
3 Years 4 Months
The Afternoon | Bloomington, Minnesota | 06.2001 - 10.2004
Greeted customers and suggested suitable merchandise, resulting in increased store sales., thereby helping to increase store sales.
Offered suggestions for additional items that may be of interest to customers.
Provided product information and answered customer questions.
Processed sales transactions using point-of-sale systems
Restocked displays and maintained organized sales floor presentation