Jamie Waxman
New York
Summary
Dynamic professional with a strong background in managing learning management systems and quality assurance in digital education. Skilled in leveraging Salesforce for data management, driving improvement initiatives, and fostering cross-functional collaborations to achieve strategic objectives.
Overview
9
9
years of professional experience
Work History
Administrative Specialist, Digital Education
RootOne
New York
05.2025 - 07.2026
- Managed operational delivery of 60+ digital learning courses for over 4,000 teen learners annually.
- Administered learning management system, overseeing SCORM publishing, content updates, and technical support.
- Collaborated with cross-functional teams to develop workshops, assessments, and digital resources while ensuring quality assurance.
- Utilized Salesforce and learning technologies to manage participant data and monitor engagement for program improvement.
Executive Assistant
RootOne
New York
04.2023 - 03.2026
- Facilitated complex calendar management and travel coordination for executive leadership.
- Coordinated cross-functional projects and events, enhancing collaboration between internal teams and external stakeholders.
- Prepared presentations and maintained confidential documentation to support organizational initiatives.
- Streamlined administrative workflows and communications to improve operational efficiency.
Executive Assistant
Wachsman
Miami
01.2022 - 12.2022
- Delivered high-level administrative and operational support to CEO of global public relations agency.
- Managed executive calendars, domestic and international travel, meeting logistics, and expense reporting.
- Oversaw office operations, including inventory management, and internal communications.
- Served as trusted liaison for executives and clients to facilitate effective collaboration.
Front-of-House Associate
Hillstone Restaurant Group
Miami
05.2021 - 01.2022
- Oversaw guest reception, reservations, and seating operations in high-volume hospitality environment.
- Coordinated accommodations for individuals and large parties to enhance dining room efficiency.
- Delivered exceptional customer service through proactive communication and effective problem-solving.
Front Desk Associate
Syracuse Hillel
Syracuse
08.2017 - 12.2019
- Delivered administrative support, serving as primary contact for students, alumni, donors, and visitors.
- Assisted with campus events, facility tours, and daily office operations to ensure seamless execution.
Education
Bachelor of Arts - Political Science
Syracuse University
Syracuse, NY05-2020
Skills
- Project coordination and event management
- Program operations
- Executive support
- Salesforce
- Learning management systems (LMS)
- Quality assurance
- Process improvement strategies
- Microsoft Office Suite proficiency
- Google Workspace skills
- Asana and ClickUp management
- Articulate Rise development
Languages
Spanish
Limited
Hebrew
Limited
Timeline
Administrative Specialist, Digital Education
RootOne
05.2025 - 07.2026
Executive Assistant
RootOne
04.2023 - 03.2026
Executive Assistant
Wachsman
01.2022 - 12.2022
Front-of-House Associate
Hillstone Restaurant Group
05.2021 - 01.2022
Front Desk Associate
Syracuse Hillel
08.2017 - 12.2019
Bachelor of Arts - Political Science
Syracuse University