Jamie Whittinghill
Morgantown,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Sales Agent Representative
Pan-Oston
12.2021 - Current
- Increased sales and customer satisfaction through personalized servicing.
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Explained features and advantages of [Type] products or services to promote sales.
Call Center Representative
Afni
02.2017 - 11.2021
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Retail Sales Merchandiser
The Service Team
01.2014 - 01.2017
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales by offering advice on purchases and promoting additional products.
- Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
- Organized and maintained displays to achieve clean and appealing product layouts.
Call Center Representative
Quality Awnings
03.2009 - 12.2011
Education
Associate of Science -
KTCS
Bowling Green, KY05.2015
Timeline
Sales Agent Representative
Pan-Oston
12.2021 - Current
Call Center Representative
Afni
02.2017 - 11.2021
Retail Sales Merchandiser
The Service Team
01.2014 - 01.2017
Call Center Representative
Quality Awnings
03.2009 - 12.2011
Associate of Science -
KTCS
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