Surisayda Vilchis
Harlingen,TX
Summary
Accomplished Sales Manager with a proven track record at Dollar Tree, enhancing client satisfaction and significantly increasing sales revenue through effective strategies and team leadership. Skilled in sales presentations and objection handling, I excel in developing client relationships and mentoring teams for peak performance.
Overview
4
4
years of professional experience
Work History
Sales Agent Representative
Amtex Insurance
01.2024 - Current
- Provided exceptional customer service, resulting in high levels of customer satisfaction and repeat business.
- Increased sales revenue by developing and maintaining strong client relationships.
- Developed tailored solutions for clients based on their unique needs and challenges, creating customer loyalty and trust.
- Improved overall team performance by providing mentorship and guidance to junior sales representatives.
Sales Representative
Friendly Insurance
02.2023 - 01.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Manager
Dollar Tree
11.2020 - 01.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
High School Diploma -
Conroe High School
Conroe, TX08.2001
Skills
Sales Presentations
Objection handling
Technical skills
Sales Strategies
Timeline
Sales Agent Representative
Amtex Insurance
01.2024 - Current
Sales Representative
Friendly Insurance
02.2023 - 01.2024
Sales Manager
Dollar Tree
11.2020 - 01.2023
High School Diploma -
Conroe High School
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