Nevaeh McMillian
Norfolk,VA
Summary
Dynamic and results-driven professional with a proven track record at Life Protect 24/7, excelling in sales presentations and building strong customer relationships. Leveraged technical skills and interpersonal communication to exceed sales targets and foster client loyalty. Mentored teams for peak performance, achieving consistent growth in market share.
Knowledgeable Infant Teacher well-versed in keeping babies fed, well-rested and cared for. Good at building positive relationships with parents and keeping work areas clean, neat and sanitized. Offering Number years of education and experience, including certification in Infant CPR and first aid.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Agent Representative
Life Protect 24/7
07.2024 - Current
- Provided exceptional customer service, resulting in high levels of customer satisfaction and repeat business.
- Increased sales revenue by developing and maintaining strong client relationships.
- Developed tailored solutions for clients based on their unique needs and challenges, creating customer loyalty and trust.
- Improved overall team performance by providing mentorship and guidance to junior sales representatives.
- Exceeded monthly sales targets through proactive prospecting and lead generation.
- Implemented effective sales strategies for consistent growth in market share.
Infant Teacher
The Learning Experience
05.2022 - 12.2023
- Kept classroom and feeding areas clean, neat, and safe.
- Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing.
- Used proper sanitizing techniques for toys, surfaces, and equipment.
Infant Caregiver
Children’s Harbor
01.2024 - 07.2024
- Ensured timely diaper changes and feedings, maintaining optimal hygiene levels for each infant in care.
- Provided responsive care by consistently attending to infants'' cues for hunger, distress or discomfort.
Closer
The Learning Experience
05.2022 - 12.2023
- Managed a pipeline of prospects, maintaining consistent follow-ups to ensure timely closings.
- Maintained high levels of customer satisfaction by addressing concerns promptly and professionally throughout the closing process.
- Managed competing priorities under tight deadlines while maintaining accuracy in document preparation for smooth transaction completion.
- Delivered positive customer experiences and successful deal closures through open, constructive communications.
- Mentored junior colleagues in closing techniques, contributing to overall team success and growth.
Store Supervisor
Manalapan High School
09.2019 - 06.2023
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
Party Host
Get Air Trampoline Park
09.2021 - 05.2022
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Resolved conflict to maintain fun, positive and safe event environments.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
Education
Medical Assistant W Limited Scope X-Ray Technician - Health Sciences
Centura College
Norfolk, VASkills
- Sales Presentations
- Objection handling
- Technical skills
- Sales Strategies
- Pipeline Management
- Building rapport
- Persuasion techniques
- Upselling products
- Customer Service
- Customer Relationship Building
- Interpersonal communication skills
- Relationship Building
Accomplishments
Brave Student of the Year Award
Employee of the Month
1st Place in Speaking Skills Competition at Regional and State Level for HOSA
Certification
CPR AND FIRST AID
MANDATED REPORTING
Timeline
Sales Agent Representative
Life Protect 24/7
07.2024 - Current
Infant Caregiver
Children’s Harbor
01.2024 - 07.2024
Infant Teacher
The Learning Experience
05.2022 - 12.2023
Closer
The Learning Experience
05.2022 - 12.2023
Party Host
Get Air Trampoline Park
09.2021 - 05.2022
Store Supervisor
Manalapan High School
09.2019 - 06.2023
CPR AND FIRST AID
MANDATED REPORTING
Medical Assistant W Limited Scope X-Ray Technician - Health Sciences
Centura College
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