Jamie Wilsford
Tampa,FL
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
7
7
years of professional experience
Work History
HVAC Coordinator
Red Cap Plumbing, Air & Electric
2022.08 - 2023.10
- Pulled permits in 36 jurisdictions from Marion County to Hernando & Citrus
- Kept track of all permit via spread sheet
- Called customer to schedule permit inspection
- Created job ticket to return if permit inspection failed
- Assisted Customer Service when needed
HVAC Install Coordinator
Bay Harbor Services
2018.05 - 2022.08
- Responsible for all paperwork for the installation of commercial HVAC
- Created a new system to keep track of over permits, including jurisdiction and status
- Produced install packet for all commercial installs and assisted with residential install
- Kept all install folders updated, invoiced, and filed
- Called the customer to collect a payment, current and past due
- Developed and maintained relationships with vendors & customer
Office Manger
Northside Services
2017.01 - 2017.11
- Answer incoming customer calls for services, dispatching techs, taking care of customer concerns, training CSRs
- Install Manager - Order equipment, pull permits, schedule technicians and inspections
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Education
Skills
- Recordkeeping
- Contract Management
- Document Management
- Project Management
- Data Entry
- Discretion and Confidentiality
- Autonomous and Self-Directed
- Point of Contact
- Permit Applications
- Schedule Coordination
- MS Office
- Relationship Building
- Project Coordination
- Customer Service
Timeline
HVAC Coordinator
Red Cap Plumbing, Air & Electric
2022.08 - 2023.10
HVAC Install Coordinator
Bay Harbor Services
2018.05 - 2022.08
Office Manger
Northside Services
2017.01 - 2017.11
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