Jamie Wood
Wilmington,NC
Summary
Punctual and passionate sales associate with over three years of background in retail-based environments. Satisfies customers with exceptional service that focuses on individual and company goals simultaneously. Uses slow periods effectively to stay on top of daily expectations while also ensuring the pursuit of product knowledge expansion. Enjoys working with a team in order to exceed set goals, and possesses an extensive history of working with selling tools and monetary exchanges. Quality-driven and work ethic motivated, the associate upholds unparalleled dedication to customer loyalty and team success.
Overview
5
5
years of professional experience
Work History
Head Cashier
Lowes Home Improvment
03.2023 - Current
- Educated employees on register use, merchandising, and customer service.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Set and updated employee schedules to fulfill gaps based on expected customer demands.
- Alleviated customer service needs with policy-appropriate solutions.
Sales Associate
Altar'd State
05.2021 - 12.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Cashier
Walmart
08.2019 - 08.2020
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
No Degree - History
University of North Carolina At Wilmington
Wilmington, NC05.2025
Skills
- Communicating with associates and guests in order to exceed company expectations and uphold a positive environment
- Relationship building with guests to elevate the shopping experience
- Flexibility with scheduling and rolls required from the work place
- Learning about product details and promotions in order to promote sales
Accomplishments
- At Altar'd State the yearly sales report placed me in the top three highest sales obtained by associates at the Mayfair location in 2022.
- At Lowes I have received three service star awards based on the quality of my customer service.
Timeline
Head Cashier
Lowes Home Improvment
03.2023 - Current
Sales Associate
Altar'd State
05.2021 - 12.2022
Cashier
Walmart
08.2019 - 08.2020
No Degree - History
University of North Carolina At Wilmington