JAMIE WYATT
Maumee,OH
Summary
Detail-oriented healthcare professional with strong customer service skills, enhancing patient confidence and loyalty through prompt and courteous interactions. Proven ability to collaborate effectively within teams while maintaining a positive atmosphere. Skilled in communication with patients and providers, ensuring accurate documentation and compliance. Proficient in Microsoft Office and virtual communication platforms.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Direct Support Professional
Manahan
Holland, Ohio
02.2026 - Current
- Assisted Daisy residents with bathing, dressing, and grooming needs.
- Monitored vital signs and reported changes to nursing staff.
- Repositioned residents to support comfort and skin integrity.
Certified Nursing Assistant
Daisy BrightPath
Sylvania
05.2025 - 10.2026
- Supported client quality of life through medication administration, meal preparation, appointment scheduling, grocery ordering, range-of-motion care, personal assistance, family communication, staff coordination, and light housekeeping.
- Facilitated medication delivery, meal preparation, appointment coordination, grocery ordering, range-of-motion assistance, personal care, family updates, staff support, and light housekeeping to enhance daily comfort and safety for the client.
- Administered client medications, prepared meals, scheduled doctor appointments, ordered groceries, assisted with range-of-motion exercises, provided personal care, maintained family communication, updated family on progress and appointments, ensured staff coverage, and completed light housekeeping duties.
Medical Biller
Arista Homecare Solutions
Toledo, OH
12.2024 - 03.2025
- Assisted with Medicaid billing and posted payments to company accounts using RiverSoft and WayStar, ensuring accurate account reconciliation.
- Researched claim rejections and facilitated appeals to recover denied reimbursements.
- Contacted doctor offices to secure client authorizations, enhancing approval rates for services.
- Take inbound calls, made outbound calls and responded to email and faxes while adhering to all HIPAA regulations.
- Maintained current knowledge of necessary ICD codes and company protocols. on all ICD codes and company regulations.
- Sorted and maintained files and packages to streamline company operations.
Home Health Aide
Arista Homecare Solutions
Toledo, OH
03.2020 - 03.2025
- Provided assistance with daily living activities for patients, including mobility and personal hygiene. – mobility, personal hygiene, and feeding.
- Communicated effectively with patients, families, and staff to foster positive relationships and ensure care continuity.
- Documented and reported patient observations to inform care plans and address concerns promptly.
- Maintain confidentiality standards of protected health information in accordance with HIPAA guidelines.
Direct Support Professional
Friends for Life Residential Care
Maumee, OH
05.2024 - 07.2024
- Supported personal hygiene and mobility needs to promote independence.
- Delivered companionship and personal care to enhance patient well-being.
- Recorded services, tracked patient condition, and noted behavioral changes to ensure quality care.
- Protected patient confidentiality by adhering to privacy regulations and maintained confidentiality.
Education
Associate of Science Degree - Health Sciences – Medical Office and Billing Specialist
Ultimate Medical Academy
Clearwater, FL 09.2023 - 01.2024
Associate Degree - Medical Assistant
Bradford School Columbus
Skills
- Patient Care Coordination
- Supportive Care
- Patient Documentation
- HIPAA Compliance
- Medical Terminology
- Medical Records
- Patient Registration
- Data Entry
- Insurance Verification
- Insurance Claim Processing
- Reimbursement Processing
- Revenue cycle management
- Medicare & Medicaid
- Third Party Payers
- Healthcare Administration
- Medical Office
Certification
- National Healthcare Association (NHA) – Certified Billing and Coding Specialist, 2024
- American Heart Association – Certified in First Aid, CPR, and AED
- Ultimate Medical Academy | HIPAA Essentials for Healthcare Professionals Certificate
Timeline
Direct Support Professional
Manahan
02.2026 - Current
Certified Nursing Assistant
Daisy BrightPath
05.2025 - 10.2026
Medical Biller
Arista Homecare Solutions
12.2024 - 03.2025
Direct Support Professional
Friends for Life Residential Care
05.2024 - 07.2024
Associate of Science Degree - Health Sciences – Medical Office and Billing Specialist
Ultimate Medical Academy
09.2023 - 01.2024
Home Health Aide
Arista Homecare Solutions
03.2020 - 03.2025
Associate Degree - Medical Assistant
Bradford School Columbus