Jamie Zilkha
Phoenix,AZ
Summary
Experienced with customer service, product knowledge, and sales techniques. Utilizes effective communication and problem-solving skills to assist customers and improve satisfaction. Knowledge of inventory processes and teamwork dynamics for efficient store operations.
Overview
6
6
years of professional experience
Work History
Retail Associate/Trainer
Cracker Barrel
07.2020 - Current
- Communicate with up to 300 customers in a five-hour period with successful delivery in a fast paced environment
- Problem-solve and negotiate a variety of customer service issues
- Organize inventory to ensure easy access to supplies needed
- Guide new and current co-workers through our online system, how the establishment runs, and teach how to do tasks so they are able to understand what is expected
Intern
Axis For Autism
08.2023 - 05.2024
- Complete and submit documents to appropriate online database
- Create online accounts for current and incoming clients
- Assist all psychometrists on administrative rolls
- Prepared evaluation rooms based on assessment being conducted
- Observed evaluations and learned about coding process
- Assisted in miscellaneous tasks on an as needed basis
Sales
Cutco
06.2019 - 10.2019
- Demonstrated product knowledge to the customer to ensure a full understanding of the product
- Communicated with customers to ensure their questions were answered in order to create a comfortable and open environment
Education
Bachelors - Psychology
Arizona State University
Phoenix, AZ05.2024
Skills
- Interpersonal skills
- Customer Satisfaction
- Adaptable Learner
- Customer engagement
- Positive and engaging demeanor
- Quick adaptability
- decision-making skills
- Effective Communication
- Product and Operations Service Knowledge
- Proficient in Microsoft Office and Google Software
Timeline
Intern
Axis For Autism
08.2023 - 05.2024
Retail Associate/Trainer
Cracker Barrel
07.2020 - Current
Sales
Cutco
06.2019 - 10.2019
Bachelors - Psychology
Arizona State University
Similar Profiles
Bryanna PecoreBryanna Pecore
Server at Cracker Barrel RestaurantServer at Cracker Barrel Restaurant
Eliott EaslerEliott Easler
Host at Cracker BarrelHost at Cracker Barrel
Lillian BottensLillian Bottens
Server at Cracker Barrel RestaurantServer at Cracker Barrel Restaurant
Lavonda BeyLavonda Bey
Host/Hostess at Cracker BarrelHost/Hostess at Cracker Barrel
Alexandra BerryAlexandra Berry
Service Coordinator at Presidential Pools, Spas & PatioService Coordinator at Presidential Pools, Spas & Patio