Jamielynn Russell
Toledo,OH
Summary
Adept at navigating complex customer service scenarios, I honed my problem-solving and cash handling skills at Taco Bell, leading to a significant improvement in team performance. My ability to train employees and ensure satisfaction across roles showcases my dedication to excellence and a strong customer service focus.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Shift Manager
Taco Bell
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Head Cashier
Big Lots
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Driver
Goodwill Industries Of Houston
12.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Entertainer
Deja Vu Showgirls
02.2001 - 02.2019
- Remained in costume for extended periods for maximum performance effect.
- Practiced and rehearsed choreographed dance routines to deliver flawless venue performances.
- Enhanced audience engagement by incorporating interactive elements and timely humor in performances.
Resident Specialist
Volunteers of America
01.2003 - 06.2004
- Coordinated with outside service providers to ensure seamless delivery of additional supports as needed.
- Evaluated and responded to feedback from residents and families, adjusting services as needed to enhance overall satisfaction and quality of care.
- Promoted a culture of respect and dignity within the community through modeling appropriate behavior and setting clear expectations for conduct.
- Maintained a safe environment for residents by conducting regular safety checks and addressing potential hazards.
Education
Criminal Justice -
University of Toledo
Toledo, OHCorrections And Criminal Justice - Law Enforcement
Owens Community College
Perrysburg, OH05.2012
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
Accomplishments
I have a certificate in pre corrections
I am a black belt in jitzu
I am a quick learner
There isn’t any thing I can not do
Certification
Stna pre corrections ms word excel computer software and tanning certificate
Timeline
Driver
Goodwill Industries Of Houston
12.2023 - Current
Resident Specialist
Volunteers of America
01.2003 - 06.2004
Entertainer
Deja Vu Showgirls
02.2001 - 02.2019
Shift Manager
Taco Bell
Head Cashier
Big Lots
Criminal Justice -
University of Toledo
Corrections And Criminal Justice - Law Enforcement
Owens Community College