Jamika Beale
Ft. Washington,MD
Summary
Proactive and versatile professional adept at quickly adapting to new challenges, excelling in problem-solving and relationship-building. Demonstrated ability to foster strong partnerships with clients and collaborate effectively with team members. Committed to driving team success and delivering positive results through strategic initiatives.
Overview
6
6
years of professional experience
Work History
Senior Executive Assistant/ Project Manager
United Way Worldwide
Alexandria, VA
01.2024 - Current
- Led project management initiatives, overseeing high-profile events such as policy forums, leadership summits, and conferences, from planning through execution.
- Prepared and presented high-level documents (agendas, memos, reports) for the Board of Directors and senior leadership meetings.
- Managed complex, time-sensitive projects, coordinating resources, ensuring alignment across departments, and meeting deadlines.
- Developed and monitored budgets, ensuring adherence to financial guidelines, while implementing cost-control measures.
- Supervised, mentored, and provided guidance to junior staff, ensuring compliance with organizational standards.
- Analyzed and improved operational procedures to enhance efficiency, streamline processes, and drive continuous improvement.
- Maintained confidentiality and ensured compliance with legal and organizational policies.
- Developed and managed filing systems, databases, and office resources to optimize operational workflows.
- Represented the organization at conferences, and managed executive calendars, schedules, and travel arrangements.
- Acted as a liaison between senior leadership and departments to ensure alignment on strategic projects and operational goals.
- Negotiated contracts with vendors and suppliers, ensuring agreements were within budget and met organizational objectives.
- Coordinated multiple projects simultaneously, ensuring timely delivery and high-quality standards.
- Completed the business review process for government contracts, collaborating with departments such as the Office of General Counsel to ensure compliance, analyze performance, and recommend improvements for efficiency and regulatory alignment.
Senior Executive Assistant/ Office Manager
MAXIM HEALTHCARE
Columbia, MD
02.2023 - 12.2023
- Provide high-level administrative support to senior executives, including the CEO, CFO, Chief Human Resource Officer, IT Director, and Director of Nursing.
- Recruit, interview, and train junior administrative staff to ensure smooth office operations and team development.
- Manage event logistics, including national meetings and the Caregiver of the Year event, for over 300 attendees.
- Coordinate office operations, including maintaining records, inventory management, and supply ordering, to ensure organizational efficiency.
- Proofread and design reports, presentations, and project materials for executive teams and stakeholders.
- Build and maintain strong relationships with federal agency representatives, clients, and key partners.
- Manage departmental budgets, including tracking advertising and sponsorship expenses.
- Develop online databases for tracking customer contacts, sales leads, and improving engagement strategies.
- Collaborate with HR, finance, and administrative teams on special projects and healthcare events.
- Prepare accurate monthly financial statements, ensuring compliance with established deadlines.
- Establish and manage filing systems for correspondence, contracts, and agreements, ensuring easy retrieval.
- Implement and monitor administrative policy changes, ensuring effective execution across the organization.
- Coordinate meetings and work schedules for staff teams and executives to maximize operational efficiency.
- Address high-priority issues with discretion, ensuring smooth business operations.
- Continuously improve professional knowledge through education and advanced training relevant to healthcare management.
- Conduct research and data analysis to support strategic planning and decision-making in healthcare operations.
- Participate in the recruitment process, interviewing prospective employees, and advising HR on hiring decisions.
Senior Benefits Enrollment Specialist
AMERICAN FOREIGN SERVICE PROTECTIVE ASSOCIATION
Washington, DC
12.2021 - 01.2023
- Provide administrative support across departments to ensure the smooth operation of daily healthcare workflows.
- Identify areas for improvement in office operations, including workflow, reporting procedures, and expenditures, to enhance efficiency.
- Manage office duties, including supply ordering, records management, and basic bookkeeping, to support healthcare operations.
- Review and analyze incoming memos, reports, and submissions, ensuring their significance, and planning appropriate distribution.
- Generate and maintain a variety of healthcare-related documents (invoices, reports, financial statements) using various software.
- Conduct research, compile data, and prepare reports for presentation to executives, committees, and boards of directors.
- Implement administrative policies and procedures to improve office efficiency, and support healthcare compliance standards.
- Respond promptly to routine inquiries, ensuring a high level of service and satisfaction for staff, patients, and partners.
Senior Health Benefits Officer
AMERICAN FOREIGN SERVICE PROTECTIVE ASSOCIATION
Washington, DC
04.2019 - 12.2021
- Oversaw administrative activities, including managing call center inquiries, handling sensitive documentation, and organizing office calendars.
- Liaised with insurance providers to ensure the accuracy of information and adherence to business practices.
- Assisted walk-in customers with health insurance claims, and resolved complaints and appeals in compliance with regulations.
- Generated detailed reports and data models to guide clients in selecting optimal health plans.
- Mastered state and federal benefit laws, including ERISA, FMLA, COBRA, HIPAA, and 401(k) administration.
- Investigated payment discrepancies between actual and expected plan payments.
- Collaborated with the HRIS team to ensure data integrity and streamline benefits enrollment.
- Researched employee benefits, and health and safety practices, recommending policy changes.
- Analyzed benefits, usage, and cost to advise on plan adjustments and vendor negotiations.
- Assisted with audits by preparing accounts, and providing necessary documentation.
- Negotiated contracts with vendors for healthcare services, retirement plans, and disability insurance.
- Advised managers on optimizing resources and offering competitive compensation packages.
Education
BA - Health Science
University of MD
College Park, MD02.2025
Certificate in Medical Assisting -
Everest College
Arlington, VA05-2010
Skills
- Referral Process Management
- Regulatory Compliance Expertise
- Insurance referral facilitation
- Proficient in electronic health records (EHR)
- Staff management and development
- Optimized Resource Allocation
- Workflow Efficiency
- Budgeting and Financial Management
- Healthcare Quality Initiatives
- File and Record Management
- Employee Onboarding and Training
- Comprehensive Planning and Strategy
- Workforce Management
- Continuous Improvement
- Policy implementation
Timeline
Senior Executive Assistant/ Project Manager
United Way Worldwide
01.2024 - Current
Senior Executive Assistant/ Office Manager
MAXIM HEALTHCARE
02.2023 - 12.2023
Senior Benefits Enrollment Specialist
AMERICAN FOREIGN SERVICE PROTECTIVE ASSOCIATION
12.2021 - 01.2023
Senior Health Benefits Officer
AMERICAN FOREIGN SERVICE PROTECTIVE ASSOCIATION
04.2019 - 12.2021
BA - Health Science
University of MD
Certificate in Medical Assisting -
Everest College