Jamika Epperson
Hooks,TX
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successfully mediating various disputes. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
8
8
years of professional experience
Work History
Customer Service Cashier
Wendys Fast Food
06.2015 - 01.2020
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
Hair Salon Receptionist
Cookies Hair Salon
02.2012 - 06.2015
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Communicated with spa team members if clients canceled or changed appointment times.
- Achieved specified sales targets by promoting special treatments, additional services, and products.
- Escorted clients to spa areas, treatment rooms and offices.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
Education
High School Diploma -
Hooks High School
06.2013
Skills
- Greeting and Seating Clients
- Customer Complaint Resolution
- Data Research and Analysis
- Positive Attitude and Energetic
- Cash Handling
- Data Entry and Database Software
- Call Answering and Routing
Timeline
Customer Service Cashier
Wendys Fast Food
06.2015 - 01.2020
Hair Salon Receptionist
Cookies Hair Salon
02.2012 - 06.2015
High School Diploma -
Hooks High School
Similar Profiles
Blake CannonBlake Cannon
Restaurant Team Member at Wendys Fast FoodRestaurant Team Member at Wendys Fast Food
Valeria CerdaValeria Cerda
Management Team Member at Wendys Fast FoodManagement Team Member at Wendys Fast Food
Dashanique AdderleyDashanique Adderley
Cashier at Wendys Fast FoodCashier at Wendys Fast Food
Markietta FergusonMarkietta Ferguson
Cashier at Wendys Fast FoodCashier at Wendys Fast Food
TYLER POOLE M.Ed.TYLER POOLE M.Ed.
High School English Teacher at Dekalb Independent School DistrictHigh School English Teacher at Dekalb Independent School District