Shabree Golliday

• Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
• Counted money in drawers at beginning and end of each shift.
• Utilized POS system to handle customer cash and credit card transactions.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Met customer service goals and exceeded customer expectations.

Planned parties according to customer specifications.

• Directed guests to correct areas for eating, dancing, and other services.
• Decorated and set tables in accordance with party themes and age groups.
• Took information about guests' party size, led to seating, offered menus and serve guest.
• Prepared and served food and drinks to guests, meeting hygiene and safety standards.

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Met customer service goals and exceeded customer expectations.