Janayra Gonzalez
Long Beach,CA
Summary
Trustworthy and dedicated student with 2 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
7
7
years of professional experience
Work History
Cashier/Customer Service Cashier
Babette Bakery
06.2021 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Built relationships with customers to encourage repeat business.
Receptionist
Royal Prestige
01.2021 - 04.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Volunteer
YMCA
07.2017 - 08.2019
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Education
High School Diploma -
California Academy Of Mathematics And Science
Carson, CA06.2021
Skills
- Product Recommendations
- Customer Service
- Returns Processing
- Product Restocking
- Greeting and Seating Clients
- Telephone Etiquette
Languages
Spanish
Native or Bilingual
Timeline
Cashier/Customer Service Cashier
Babette Bakery
06.2021 - Current
Receptionist
Royal Prestige
01.2021 - 04.2021
Volunteer
YMCA
07.2017 - 08.2019
High School Diploma -
California Academy Of Mathematics And Science
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